Vacant job

Customer & Office Coordinator at APPuru AB (Pyramid Experts)

Do you enjoy juggling multiple tasks, talking to people, and making things happen? Do you thrive just as well on the phone as in our digital systems – and like the feeling of being the "spider in the web"? Then you could be APPuru's next colleague.

About APPuru

APPuru AB specializes in the Pyramid business system – and only Pyramid. We help our clients achieve order, structure, and efficient workflows in their daily lives. We are a smaller company where the path from idea to decision is short, and where everyone actually makes a difference.

About the Role

We are looking for a person who enjoys customer contact and is comfortable working in various systems. The role is a combination of:

Customer Relations

Calling customers, following up, and rescheduling assignments
Creating and nurturing long-term relationships
Being a friendly and reassuring voice on the phone

Office-Related Tasks

Keeping track of the coffee machine, simple purchases, and “small fixes” in the office

Ensuring that things work in everyday life (without having to hold a vacuum cleaner…)

Administration & Planning

Booking and planning assignments in our systems

Working in business systems, CRM, and other IT tools

Handling incoming calls and inquiries

Possible Project Management (for more senior profiles)

Managing smaller customer assignments or sub-projects

Following up, reminding, organizing, and ensuring that things get done

The role can be partially shaped according to you – if you are more junior, it will involve more customer contact and administration; if you are more senior, project management and more responsibility can develop naturally.

Who We Are Looking For

We believe that you:

• Enjoy talking on the phone and are not afraid to reach out to customers

• Have high computer proficiency and are used to working in various systems (not just browsing and social media)

• Are organized and enjoy planning and keeping track

• Thrive on helping others and “making a difference” at work

• Speak and write Swedish fluently

• Preferably live in or near Kungsbacka, so commuting works in everyday life

Meritorious (not a requirement, but a big plus)

• Experience with Pyramid business system

• Experience with other business systems

• Familiarity with working in CRM systems

• Previous role in IT support or similar

• Experience coordinating or project managing smaller assignments

The most important thing for us is attitude – that you want to work, learn, and be part of a team where everyone contributes.

What We Offer

• A niche company with expertise in the Pyramid business system
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• A varied everyday life with both customer contact, structure, and practical tasks
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• Opportunity to grow into the role and take on more responsibility over time
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• Colleagues who care more about getting things done than about flashy titles

NOTE: Please state your salary expectations in your application