Vacant job

Are you service-oriented, self-driven, and experienced in handling systems? Karo Healthcare, a growing player in Customer Healthcare focusing on pharmacies in Sweden, is now looking for a Finnish-speaking order administrator to join their team in Stockholm!

About the position This is a consulting assignment with good opportunities for permanent employment. In this role, you will initially be employed by Bravura, and it is stated that Karo Healthcare intends to offer you employment with them in the long run. This gives both you and Karo Healthcare a great opportunity to get to know each other and evaluate how you enjoy your collaboration.

About the company

Karo Healthcare is a fast-growing company in personal care retail, focusing on making everyday health simpler and smarter. The company has a wide range of products across seven categories, including medical products, and owns and distributes over 80 brands in around 90 countries. Among their well-known brands are E45, Pevaryl, Lamisil, Nutravita, and Decubal. Their driving force is to empower people to make informed health decisions, which is reflected in their growth strategy, encompassing both internal development and external acquisitions.

Job responsibilities

As a Finnish-speaking order administrator, you play a central role in delivering excellent service to Karo Healthcare's customers in pharmacies and retail, targeting an international market. You handle customer orders and ensure that customers receive accurate and smooth service. You are responsible for processing orders efficiently while providing support and guidance to customers and colleagues. Additionally, you actively contribute to a proactive and solution-oriented working approach within the team.

• Receive and manage customer orders via incoming emails
• Monitor and process incoming orders in the system
• Invoicing and communication with customers regarding order status
• Provide tips, advice, and be flexible in resolving customer issues

Education, experience, and personal qualities

• Completed and approved high school education
• Previous administrative experience in customer service or order management
• Experience with business systems, preferably IFS
• Very good knowledge of Finnish, Swedish, and English, both spoken and written
• Experience in the health sector is an advantage
• Previous experience in retail processes is an advantage

We are looking for someone with a strong customer focus and good communication skills. You are meticulous, structured, and enjoy finding solutions to problems. As a person, you are proactive and responsible, and you work just as well independently as you do with others. You contribute to a solution-oriented working approach in the team, are service-minded, initiative-taking, and have a positive attitude.

Additional information

Start: As agreed Location: Stockholm Salary: As agreed

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means we will remove the advertisement when enough candidates have applied. If you are shortlisted for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

If you have any questions, please feel free to reach out!

[email protected]

010-171 47 10

We recommend that you submit your application promptly as we are conducting ongoing selection.

Welcome with your application!

#Nextgen