Vacant job

Do you enjoy providing a professional reception, creating order in many parallel activities, and leaving visitors with a great impression? Do you thrive in an environment where education and development are in focus, decision-making paths are short, and ideas quickly become reality? Then this is the role for you.

Examples of Responsibilities

As a Customer & Course Coordinator at NFI, you will play a central role before, during, and after our courses and conferences. Together with the team, you will be responsible for ensuring everything runs smoothly – from planning to execution and on-site service.

• Ongoing contact with course leaders, speakers, and participants.

• Administration in our IT systems (texts, registers, marketing, web, etc.).

• Purchasing and orders (administrative materials, lunches, snacks, etc.).

• Management of course documentation – both digital and analog.

• Welcoming participants on-site and answering questions via phone and email.

• Preparing course rooms and being responsible for the snack/kitchen area.

• Support in tender and quotation work.

Qualifications

Must-Haves

• Excellent ability to collaborate and communicate clearly, both verbally and in writing.

• Very good Swedish and good English in speech and writing.

• Structured, self-driven, and service-oriented with a “get-things-done” attitude.

• Proficient IT user with good knowledge of the Office suite.

• At least 2 years of experience in similar tasks.

Meritorious

• Experience from educational companies or conference/course operations.

• University degree

• Experience with tender/quotation work and basic marketing in digital channels.

About NFI Competence AB

NFI is a growing knowledge company that has been offering qualified courses and conferences in project management, leadership, communication, AI, and IT since 1985. We run some of Sweden's largest conferences in requirements, testing, and management of IT systems.

We offer approximately 80 different courses and conferences (1–4 days). Most are led by external experts in our premises in Södermalm, Stockholm, or as internal assignments at client locations. We also organize larger conferences 4–6 times a year. Our clients are found in both the private and public sectors.

Why NFI?

• Small, successful company with significant impact and short decision-making paths.

• Varied tasks and close collaborations with both clients and course leaders.

• Attractive employment conditions and excellent opportunities for further education and development.

• Modern, bright premises in Södermalm.

Practical Information

• Start: December 2025–February 2026 (according to agreement, consideration is given to notice period, etc.).

• Extent: Full-time.

• Location: Stockholm, Södermalm – Götgatan 14.

• Contact: Daniel Thall, CEO – [email protected]

• Application Deadline: 2025-12-20