Case Officer for Competent Authority

Do you want to work with international matters, contribute to lawful governmental practices, and at the same time make a societal impact? At the Swedish Enforcement Authority, you will engage with complex issues that require precision, integrity, and sound judgment.

We are now looking for case officers for our Competent Authority function, located in Sundbyberg.

About the job

As a case officer within the Competent Authority, you will handle cases with international connections. The Swedish Enforcement Authority acts as the Swedish competent authority according to international agreements, which means you play a central role in ensuring that applications are processed correctly, lawfully, and in accordance with applicable regulations.

Your work will include receiving and forwarding applications from foreign authorities and communicating and collaborating with international counterparts. You will ensure that cases are processed according to legislation, agreements, and international guidelines. In your role as a case officer, you will apply methods and routines, but also make qualified assessments based on your analysis and experience. You will work independently but in close collaboration with colleagues and experts in the field.

You will undergo internal training where practice is combined with theory, and you will also have a mentor. You will be part of a section that collectively takes responsibility for results, planning, and workload distribution. The Competent Authority consists of only one section located in Sundbyberg.

Everyone working at the Swedish Enforcement Authority contributes to the fight against crime. Your duties include identifying and preventing attempts at criminal activity and notifying other authorities about suspected crimes. As a case officer, you might, for example, alert other authorities that a person is receiving benefits on incorrect grounds. This can result in you contributing to stopping incorrect payments from the welfare system.

About you

As an employee at the Swedish Enforcement Authority, you are expected to adhere to our employee policy. Employee Policy (https://www.kronofogden.se/jobba-hos-oss/medarbetarpolicy)

You take initiative, are engaged, and take responsibility for achieving goals. You contribute to the development of the organization and help your colleagues succeed. You treat others with respect, kindness, and actively listen to others while demonstrating a positive attitude.

You work results-oriented, show decisiveness, and focus on what needs to be achieved. You are stable and trustworthy when interacting with people in vulnerable situations. You communicate easily and are pedagogical in your interactions with customers. You possess analytical skills that allow you to see connections and find the most effective solutions. You adapt to circumstances and changes that occur.

Your qualifications:

We are looking for someone who has:

• a high school diploma or other relevant experience that the employer considers equivalent.
• current work experience in administrative or case-handling roles.
• good ability to express yourself verbally and in writing in Swedish and English.

It is advantageous if you:

• master additional languages besides Swedish and English, such as languages commonly used in international contacts
• have worked with international matters or international cooperation
• have current experience in case handling within the public sector

About us

The Swedish Enforcement Authority is a government agency with an important mission. We work closely with people in vulnerable situations. We assist those who have not been paid and guide those who need to pay. We provide citizens and businesses with information and good service, enabling them to make long-term and sustainable decisions. This requires knowledge, decisiveness, care, and courage. We contribute to a well-functioning society for the public and businesses – a society where debts and other claims are established and collected in a lawful manner.

With us, you can expect challenging tasks that are also developmental for you. When you leave work at the end of the day, you can be sure that you have done something that truly matters – both for others and for yourself.

Good to know

The employment is permanent and begins with a six-month probationary period. You will be employed as a case officer. The Swedish Enforcement Authority offers the possibility of remote work by agreement with the employer.

Working in the government means you adhere to the government’s core values. There are also special requirements for judgment, security awareness, and compliance with applicable laws. We ask questions during the interview about any previous criminal activity and shortcomings in previous employment. For final candidates, these questions will also be posed to references. We also obtain information about debts registered with the Swedish Enforcement Authority, bankruptcy, and business prohibitions. The information obtained will be considered in the overall assessment of your suitability for the position.

Employment with us may involve placement in a security class. A security review with a background check according to the Security Protection Act (2018:585) may therefore be conducted before a hiring decision is made. For some of our tasks in security class, Swedish citizenship is required.

When you apply, please attach your CV. We do not use cover letters in our recruitment process, so please do not include one in your application.

Get to know us better by visiting our website and following us on LinkedIn.

Swedish Enforcement Authority (https://www.kronofogden.se/jobba-hos-oss)

LinkedIn (https://www.linkedin.com/company/kronofogdemyndigheten/)

Welcome with your application by 2025-01-05!

We collaborate with the Swedish Tax Agency in our recruitment, which means that the Tax Agency's HR department will handle your application.

The Swedish Enforcement Authority uses the government framework agreement for job advertising. We kindly ask for no calls from job brokers or salespeople.