Receptionist at the Social Office in Norrköping

Are you driven by delivering excellent service and being the face of the organization? Then you could be our new receptionist!

Who are we?

The Social Office in Norrköping focuses on the needs of individuals, always prioritizing the best interests of children. It should be easy to get help. Our support and treatment efforts maintain high quality and are based on legally secure assessments. We aim to find solutions close to the individual that contribute to positive change. Together, we want to create safety and good social services for those of us living in Norrköping.

The Administration Unit is a support unit within the Social Office tasked with providing support and service to the office's employees and managers. The unit currently consists of 20 employees distributed across five different office locations, where some work with staffing the office's open receptions and others work more closely with operations. We are now looking for an administrator to work in the reception with primary placement at Vikboplan 13.

Your tasks

As an administrator, you will have varied tasks of both administrative and practical nature. You will staff the reception, receive phone calls and visitors to the Social Office, and be responsible for daily mail handling. You will also work with the registration of incoming documents and archiving of personal records. Other tasks may occur based on the needs of the operations, both simpler and more qualified assignments.

Who are you?

We are looking for someone with post-secondary education with an administrative focus, or a secondary education combined with several years of experience in administrative work within the public sector, preferably social services. Experience with the operational system VIVA and archiving of personal records within social services is an advantage.

You have a strong sense of service, are administratively skilled, and good at coordinating various issues. You take significant personal responsibility, have good computer skills, and are proficient in both spoken and written communication. The work requires you to be able to work independently and take your own initiatives. You should also be open to thinking outside the box and willing to deliver solutions to various problems. You need to handle rapidly arising situations and questions and feel comfortable addressing individuals in crisis.

It is also important that you are self-driven, flexible, meticulous, structured, and complete the tasks you undertake within given time frames, as well as enjoy working collaboratively with others. You are expected to have a strong interest in developing and streamlining administrative processes.

The position requires a B driver's license for manual transmission.

Welcome with your application!

Information about the position

Number of vacancies: 1
Employment type: Permanent position
Length of employment:
Start date: March 10 or by agreement
Working hours: Day
Possibility of remote work: Partially (depends on the tasks)
Application deadline: January 24
Contact: Unit Manager Samra Dzanic at 011-15 21 04, [email protected]
Additional information: To facilitate an objective assessment of your qualifications, there are a number of selection questions that you need to answer. You will submit your CV and cover letter as usual.

THE FEELING OF CONTRIBUTING. THE OPPORTUNITY TO INFLUENCE

There is a lot happening in Norrköping. More and more companies are choosing to establish themselves here, and we are growing daily with new residents. Working in Norrköping Municipality means you are part of creating welfare. Our 11,000 employees contribute and make a difference every day. We offer a creative and dynamic workplace for curious and open-minded people who want more than just a job. Together, we create the future of Norrköping.

We are looking for individuals who have the competence to contribute to our operations regardless of gender, gender identity or expression, age, ethnic origin, religion or other beliefs, sexual orientation, or disability.

When you apply for a job with us in Norrköping Municipality, you use our recruitment tool. You start your application by clicking on apply at the bottom of the ad.

We kindly decline all offers of advertising and recruitment assistance in connection with this ad.