Vacant job

Are you interested in working closely with customers and contributing to high customer satisfaction? Do you thrive in social settings and have a structured approach to work? We are looking for a support technician for one of our client companies!

About the position

This is a full-time consulting assignment lasting 6 months. You will be employed by Bravura and work as a consultant at our client company. There are good opportunities for extension of the assignment. The assignment period will be a mutual trial period where you as a consultant have the same security as an employee. For those new to the job market, consulting assignments are a great way to test different roles, make connections, and build a competitive CV. Read more about what it means to be a consultant on Bravura's website.

About the company

The company operates in the IT and telecommunications sector and supports both businesses and individuals with solutions for smooth, efficient, and environmentally friendly communication. Their goal is to be a leader in all their market areas. The business is international and offers a professional and dynamic work environment.

Job responsibilities

In this role, you will hold meetings to help new and existing customers connect to a new switch solution. You will be scheduled to hold meetings by meeting bookers, allowing you to focus on providing a good customer experience. You are expected to take the time to prepare thoroughly for each customer meeting. During the meetings, you will help the customer get started with the program, go through how the new service works, and answer any questions or concerns. Meetings are held via Microsoft Teams, and you are expected to have 5–6 meetings per day. When you start the position, you will receive a thorough introduction to the working methods and the product.

• Digital meetings with customers
• Preparation for the meeting

Education, experience, and personal qualities

• Approved upper secondary education
• Fluent Swedish, both spoken and written
• Work experience in service
• Meritorious with technical education/experience/interest

To thrive in this role, we see that you are a communicative and proactive person who enjoys contacting customers and helping them get started. You have a strong commitment to providing good customer support and feel comfortable leading meetings, even with customers. You have a structured approach to work, are solution-oriented, and enjoy taking responsibility. We also see that you want to be a positive face for the company and contribute to a good customer experience in every meeting. In this recruitment, great importance will be placed on personal qualities.

Other information

Start: September 1, 2025 Location: preferred placement is Norrköping, but placement in Solna is also possible Salary: According to agreement

Other: In this process, we will request an extract from the criminal record and conduct a credit check before employment.

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means we will remove the ad when enough candidates have applied. If you are considered for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

If you have questions, please contact our support:

[email protected]

010-171 47 10

We recommend that you submit your application promptly as we are conducting ongoing selection.

Welcome with your application!

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