Vacant job

Consultancy in Östersund is looking for skilled support technicians for servicedesk

Centric is now looking for several skilled and dedicated support technicians for a servicedesk in Östersund. The assignment is full-time and will continue indefinitely.

If this sounds interesting but you lack accommodation in Östersund, we will help you find housing.

As a consultant at Centric, you will have a secure employment and gain valuable work experience on assignments with our clients. Your consultant manager will support you in your development where you constantly acquire new experiences and knowledge. An excellent opportunity to build a career.

Job Description

You will work in first-line support helping users via phone and/or email with IT-related issues. Tasks include managing accounts in Active Directory, administration in Microsoft Office 365, troubleshooting related to the Windows environment, and customer-specific applications. Your primary responsibility will be to provide support via phone, email, and remote control. You will also register cases in a case management system.

Your Profile and Qualifications

You have a genuine interest in technology and a desire to provide good and quality service. You can explain IT to people at different levels of knowledge and are a problem solver to your fingertips. As a person, you are social and driven and have pursued an IT specialization in high school.

Requirements

• You have pursued an IT specialization in high school
• You have good technical knowledge and a very high service orientation
• You speak and write both Swedish and English fluently

Merits

• You have previously worked or interned with similar tasks
• Experience with phones
• Knowledge of Active Directory, Microsoft Office 365, and Citrix

We place great emphasis on your personal qualities.

What We Offer

At Centric, you will have the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We believe that our employees should constantly continue to develop. Therefore, we offer you the opportunity to set up an individual training plan, where we cover both study materials and certifications. During your development, we will match your skills with the right assignments as you progress. We regularly organize exciting activities where you as a consultant get the opportunity to meet and socialize with your colleagues in fun and relaxing settings.

Centric is an IT company with 380 employees, with offices in Stockholm, Gothenburg, Malmö, and Linköping. We specialize in the rental of generalists and the mediation of specialists, as well as offering outsourcing and system solutions in retail. We are a member of Almega Kompetensföretagen and follow their signed collective agreement with Unionen.

Contact Person:
Elise Haglund
+46 733 571793
[email protected]