Support Technician at Centric in Östersund

Centric is looking for several skilled and dedicated support technicians for our service desk in Östersund. The assignment is full-time and will continue indefinitely.

If this sounds interesting but you lack accommodation in Östersund, we will assist you with housing.

As a consultant at Centric, you will receive a secure employment and gain valuable work experience through assignments with our clients. Your consultant manager will support you in your development, continuously providing you with new experiences and knowledge. An excellent opportunity to build your career.

Responsibilities

As a support technician, you will work in first-line support, helping users via phone and/or email with IT-related issues. Your tasks will include managing accounts in Active Directory, administration in Microsoft Office 365, and troubleshooting related to Windows environments and customer-specific applications. Your primary responsibility will be to provide support via phone, email, and remote assistance. You will also register cases in a case management system.

Your Profile and Qualifications

You have a genuine interest in technology and a desire to provide good and quality service. You can explain IT to people at different knowledge levels and are a problem solver at heart. As a person, you are social and driven and have completed an IT program in high school.

Requirements

• You have completed an IT program in high school
• You have good technical knowledge and a very high sense of service
• You speak and write both Swedish and English fluently

Meritorious

• You have previously worked or interned with similar tasks
• Experience with phone support
• Knowledge of Active Directory, Microsoft Office 365, and Citrix

We place great emphasis on your personal qualities.

What We Offer

At Centric, you will receive the tools you need to achieve your goals. We offer all our consultants qualified training and certifications in the latest technology. We believe that our employees should continuously develop. Therefore, we offer you the opportunity to create an individual training plan, where we cover both study materials and the certifications themselves. During your development, we will match your skills with the right assignments as you advance. We regularly conduct exciting activities where you, as a consultant, can meet and socialize with your colleagues in fun and relaxing settings.

Centric is an IT company with 380 employees, with offices in Stockholm, Gothenburg, Malmö, and Linköping. We specialize in renting generalists and mediating specialists, as well as offering outsourcing and system solutions within retail. We are a member of Almega Competence Companies and follow their collective agreement with Unionen.

Elise Haglund
+46 733 571793
Elise.Haglund@centric.eu