Support Technicians for 1st Line Support at Fujitsu in Östersund

We are looking for several skilled and engaged support technicians for 1st line support at Fujitsu in Östersund. The consulting assignment is full-time with immediate start.

If you have a genuine interest in technology and a desire to provide support, this is the right position for you!

Interviews and selection will take place continuously, so submit your application today!

About the Position

We are seeking technical and engaged support technicians with a genuine interest in IT and technology for the Service Desk in Östersund. As a support technician, you will provide technical support in a pedagogical manner, guiding customers via phone, email, and other media.

Please note that the job involves shift work and potential travel may occur for training.

Who Are You?

We are looking for someone with a genuine interest in technology and a willingness to provide support. You are responsible and driven with a professional demeanor. You enjoy being helpful and are motivated by providing customers with a great experience. You are passionate about improving and delivering top-notch service. Furthermore, we expect you to support and guide customers in a pedagogical way via phone, email, and other media.

You have a high school diploma, preferably in IT. Experience in a Service Desk or other BackOffice functions within IT is highly meritorious. You are a stable and secure person with strong communication skills, enabling you to engage in constructive dialogue with customers and colleagues.

Experience with the following programs/systems is highly meritorious:

• Windows operating systems
• Exchange
• Active Directory
• Office365
• Apple/Android
• ServiceNow

Security clearance is required in the form of a credit check and a criminal record extract upon employment.

About the Company

The IT industry is dynamic and constantly changing, and we at Poolia Norr understand this. Therefore, we highly value your skills and personal qualities when hiring a consultant. Finding the right person for the right place is our specialty, and we know the importance of innovation in the IT industry to offer solutions that suit both our consultants and our clients.

Being a consultant is suitable for those who want to gain broad experience in a short time. We offer you the chance to work at popular workplaces with well-known brands where you can develop your skills.

We warmly welcome your application. Selection is ongoing, so please apply today by clicking on apply at poolia.se.