Receptionist at Micasa Fastigheter

Do you want to work for a company that takes great social responsibility, where high competence and engaged colleagues shape the atmosphere? Are you a person with good collaboration skills and a strong sense of service, looking to work in a broad role where you will also be an important link in a socially significant operation? Then you might be the right person for the job!

About us

Micasa Fastigheter i Stockholm AB is a property company that is part of the Stockholm Stadshus AB group.

Our main task is to provide well-managed, safe, and accessible housing for the city's elderly, people with disabilities, and groups prioritized by the city with a weak position in the housing market.

Micasa Fastigheter has received an expanded mandate from the City of Stockholm and will need to build and renovate our property portfolio. We are growing as a company and on this dynamic journey, we face great opportunities! We are now looking for our next receptionist who wants to help build the future of Stockholm.

About the position

The role of receptionist is part of the Customer Service Unit within Operational Support, where you report to the Customer Service Unit Manager. You will work in a team with two receptionists and eight customer service representatives. As a receptionist, you are the company's face both outward and inward, and you have a very important role. In addition to staffing the reception, you will work with administrative tasks and service-related issues to ensure a pleasant office environment for the company's employees and others who are present at our offices.

Main responsibilities:

• Staff the reception and take care of both visitors and colleagues
• Ensure good internal service for a pleasant and functional office environment
• Ongoing administration for key management for contractors, employees, and tenants
• Support the internal operations within the company with service-related issues
• Be responsible for ordering and purchasing office/supplies and promotional clothing
• Manage our vehicle fleet, including insurance matters
• Contract follow-up and administrative tasks
• Support customer service

Qualifications

We are looking for someone who has:

• High school education
• Experience in reception and facility
• Experience working in case management systems
• Good computer skills and proficiency in the Office suite
• Driver's license B

It is a merit to have:

• Experience in the real estate industry
• Experience working in the property management system Fast2
• Experience with supplier and contractor contact
• Language skills in additional languages besides Swedish and English

Personal qualities

We place great importance on your personal qualities, your unpretentious commitment, and your ability to identify and handle arising situations. The role requires a balance between delivering excellent service and independently acting based on needs and questions. To succeed in the role, you need to have good collaboration skills, as you will be part of the reception team. Together, you strive to provide the best possible service to both external visitors and internal employees who turn to you for support in various matters. The work involves many contact points, varied tasks, and at times a high pace.

Application

You submit your application by clicking on the application link in the ad. Our recruitment process is competence-based as part of our equal treatment work, and for that reason, we do not accept personal letters. We therefore ask you to only upload your CV and answer the selection questions. We do not accept applications in any other way.

Selection and interviews will take place after the application deadline. If you have any questions, please feel free to contact the recruiting manager Charlotte Warping, Customer Service Unit Manager, or recruiting HR, Edit Eriksson, HR Generalist.

Would you like to know more about our recruitment process? Read more on our website www.micasa.se (http://www.micasa.se).

Warm welcome with your application!

Our offer

We offer a varied and rewarding job in a different property company with an open, unpretentious, and welcoming atmosphere. With us, your work can help simplify the housing situation for people who need support and care. Micasa Fastigheter has a modern and accessibility-adapted office at Nordkapsgatan 3 in Kista, about a 7-minute walk from Kista center's subway and bus station.

Our operations are permeated by our values of engagement, curiosity, care, and competence. Read more about our values here.

Benefits

As a benefit, we have the opportunity for 8 hours of optional volunteer work each year to engage in something we are particularly passionate about. We also have a generous wellness allowance of 5000 SEK per year, lunch card, vacation exchange, counseling support, and regularly organized wellness activities.

More information

Read more about us on our website www.micasa.se (http://www.micasa.se).

In preparation for the recruitment work, we have taken a stance on recruitment channels and marketing. We therefore ask to refrain from contacting media sellers, recruitment sites, and similar.