Vacant job

In Region Kronoberg, we are 6,500 people working for the best of the residents of Kronoberg – every day! We are responsible for healthcare, public transport, regional development, and culture in the county. Our goal is for our employees to thrive, grow in their professional roles, and influence their workdays.

Regionservice is an organization that works hard to make a difference in Region Kronoberg. Within the customer and business service operations, four departments collaborate with a strong team spirit and a total of 80 dedicated employees. We strive to make everyday life easier for both citizens and internal employees by providing services in administration, finance, payroll, and customer service. Our goal is to create a customer-centered and efficient operation with high competence and great commitment.

We are now looking for an accounting assistant for Region Kronoberg's Contact Center. The department's mission is to provide customer service to the region's residents by managing the region's hospital receptions, switchboard, and customer service for fee and invoice inquiries. The department also administers the development of the region's fees and charges for healthcare.

JOB RESPONSIBILITIES

With us, you will be part of a customer service team where you will work together to answer questions about patient fees. You will provide customer service to both internal employees and external customers, such as patients and relatives, via phone, email, and mail. You will manage cases related to invoice inquiries, patient contributions, high-cost protection, and patients' rights to care, etc.

You will be an important part of a team that continuously works together to develop our service function to deliver good service to our customers.

QUALIFICATIONS

We are looking for someone who is service-oriented and has good collaboration skills. You are curious and eager to learn new things, and you easily adapt to change. You are also meticulous, structured, and concerned that your work maintains high quality.

We require a high school education and preferably experience in customer service and administrative work.

Good knowledge of Swedish and English in both speech and writing is a requirement.

OTHER

In this recruitment, we apply ongoing selection.

Questions about specific jobs are answered by the recruiter or contact person mentioned in the ad. To submit your application, click on the application link in the ad.

The information you provide may be disclosed regarding public access to documents according to the principle of public access, and your data will be processed in accordance with the General Data Protection Regulation (GDPR).

Contact the responsible recruiter at Region Kronoberg for further information on how to apply and the handling of your personal data if you have a protected identity.

We kindly but firmly decline offers of advertising and recruitment services in connection with this ad.