Vacant job

ISS is one of the world's largest service companies, and this year we celebrate 80 years in Sweden! With over 6,500 employees across the country, from north to south, we deliver service that makes a difference. We offer our customers everything from cleaning to technical services, catering, and workplace services. We create workplaces where people thrive, businesses grow, and sustainability is a given – socially, environmentally, and commercially. Our employees are the heart of what we do – and crucial for ensuring our customers feel safe, seen – and for their workplaces to flourish.

An experienced and positive leader with proactive drive and a strong business focus – who builds collaboration and develops operational delivery.

About the role

As a Service Manager, you will have overall responsibility for one of ISS's valuable contracts with headquarters in Stockholm. Here, you will play a key role in leading an experienced team, developing strong customer relationships, and driving a long-term and successful partnership.

• Location: Stockholm
• Employment type: This is a fixed-term full-time position for one year.

Your main responsibilities

• Personnel and performance responsibility
• Ensure continued high delivery standards and a positive ISS footprint
• Develop and strengthen collaboration with customers and employees
• Drive projects and further development of the partnership
• Member of the management team with direct reporting to the Key Account Manager

What we offer

You will work closely with competent colleagues from whom you will benefit greatly, as we value helping and developing each other. ISS's size and broad range of services contribute to good development opportunities both nationally and globally. Our focus is on taking care of and developing our employees, because we believe that "People make places". ISS offers among other things training and development opportunities – all to ensure you are engaged and grow with ISS in the long term.

We value diversity and inclusion highly. At ISS, all people are of equal value and have the same rights and opportunities. Our employees reflect the diversity of society, which is both a competitive advantage and an asset in our long-term sustainable work. Our inclusive corporate culture strengthens our employees, makes us more creative and productive, and creates a more attractive workplace.

ISS values, which are fundamental to how we work, are quality, responsibility, honesty, entrepreneurship, and community. Therefore, it is important that you feel that your way of working and attitude align with these values.

Who are we looking for?

We are looking for you who are passionate about service, leadership, and creating world-class customer experiences. You are an engaged person who thrives in a dynamic environment where you take responsibility, develop the business, and inspire others.

To succeed in the role, we believe you are:

• Structured and organized – you plan, prioritize, and follow up on your work with high quality.
• Proactive – you stay ahead, identify needs, and take initiative before challenges arise.
• Solution-oriented – you see opportunities and find practical solutions, even in complex situations.
• Innovative and development-driven – you enjoy thinking new thoughts and are driven by continuously improving methods and service delivery.
• Service-oriented – you have a genuine interest in people and are motivated by creating positive experiences for both customers and colleagues.
• Relationship-building – you build trusting relationships and collaborate easily with people at different levels.
• Communicative – you express yourself clearly, listen actively, and create engagement through open and professional interaction.
• Responsible – you take ownership of your tasks, drive the work forward, and ensure that what is started is also completed.

Your application

We hope we have sparked your interest and look forward to receiving your application by 2026-08-20.

Selection and interviews take place continuously, so do not wait to submit your application. The goal is to fill the position during autumn 2026, taking into account any notice period.

In your application, please attach your CV and a cover letter. In accordance with GDPR, we do not accept applications via email.

Questions about the position?

If you have questions about the position, you are warmly welcome to contact:

Sofia Bracamonte
Key Account Manager
Email: [email protected]

We look forward to receiving your application!