Vacant job

Are you looking for a varied role where you combine customer support, administration, practical work, and business support? Do you thrive in a role with many contact points where you get to support both customers and colleagues in their daily work? Then this might be the job for you!

In Kristianstad, we house our specialist expertise in soil, grain, and roughage feed analysis. Here, we work closely with agriculture and the food chain, providing analyses and services that help our customers make well-informed decisions.

Who are we?

We may not be well-known to you, but everything we do has a positive impact on your life, your health, and the environment. We analyze the food you eat, the air you breathe, and the medicines you need – we work to make you feel secure; we call it Testing for Life. Eurofins is a global leader in testing services with 65,000 employees worldwide. Did you know that in Sweden, we are close to 650 employees? Among us, there are around 50 different roles, including lab engineers, system developers, environmental scientists, and customer support staff. Together, we work based on our core values: Our Customer, Quality, Professional Pride Together as well as Professionalism & Sustainability.

What you will do with us

In this role, you will become an important support to our ASMs (Analytical Service Managers), who work on validating and delivering analysis reports to our customers. You will help create a smooth flow between the customer, support, sales, and the laboratory. The role combines administration, customer support, and inside sales, where you work with both customer and sample flows as well as customer follow-up.

Your tasks may include, among other things:

• Supporting our ASMs in their daily work
• Registering and handling samples
• Providing support to customers via phone and email
• Answering questions regarding analyses, orders, quotes, and invoices
• Working with customer follow-up and inside sales to existing customers
• Administering and developing work in our internal systems
• Creating simpler customer and sales materials

The tasks vary throughout the year depending on the season and customer needs. This is a role for you who enjoys combining service, administration, customer contact, and practical work close to the operations.

What can we offer you?

• A secure workplace with collective agreements and pension solutions.
• Two extra vacation days and flexible working hours for a better balance between work and leisure.
• Opportunities for professional development within Eurofins, where we value your personal growth.
• A meaningful work environment where you contribute to making the world a little better every day.
• A relocation bonus of 15,000 SEK if you move more than 80 km to work with us.

Read more about the benefits we offer on our career page.

We are proud to be in Kristianstad – a city in the middle of a water-rich area, with proximity to nature, agriculture, and business.

Who are you applying as?

We are looking for someone who thrives in a varied role with a lot of service, administration, and customer contact. You preferably have experience in customer service, administration, sales support, order handling, or similar tasks. Experience from laboratory operations is not a requirement – we will teach you our products, services, and systems. The important thing is that you are curious, meticulous, and eager to learn.

To succeed in the role, we believe you are:

• Service-oriented and communicative
• Structured, meticulous, and responsible
• Solution-oriented and cooperative
• Confident in customer dialogues via phone and email
• Accustomed to working in digital systems
• Curious and willing to learn new things

Experience in inside sales and good knowledge of Excel are meritorious. You express yourself well in Swedish and have a good understanding of English.

Practical information

We recruit continuously, but due to holiday periods, the selection process will not begin until August. However, do not hesitate to apply today! We only accept applications through our recruitment system. Applications sent in other ways will not be considered in the recruitment process.

If you are one of the candidates we choose to proceed with after reviewing your application, you will be invited to answer a few short questions in a video to us.

The position is full-time, daytime hours. It is a permanent position with a probationary period. Monthly salary and start date by agreement.

For questions about the position, you are welcome to contact: Johan Bohnsack, Managing Director, [email protected]

For questions about the recruitment process, you are welcome to contact: HR Department, [email protected]

Application deadline: 2026-08-09