Vacant job

🌍 Business Operations Partner (DACH)

Are you looking for an opportunity to combine business operations, data analysis, and commercial support in an international environment? We are looking for a Business Operations Partner to support commercial operations across the DACH region in a dynamic and global organization.

💼 About the Role

As a Business Operations Partner, you will play a key role in supporting Sales, Customer Service, Finance, and other cross-functional teams. You will be responsible for maintaining business systems, ensuring high-quality master data, developing reports, and driving continuous improvements across commercial operations.

🚀 Key Responsibilities

• Maintain accurate customer master data within the ERP system.
• Support local pricing updates in line with commercial policies.
• Prepare ERP-based reports and reconcile sales and order data.
• Collaborate with Customer Service and Finance to resolve operational issues throughout the order-to-cash process.
• Act as the local point of contact for ERP-related questions and coordinate system issue escalations.
• Serve as the local CRM Super User and provide first-line support to commercial teams.
• Support user onboarding, training, and CRM troubleshooting.
• Ensure high data quality and contribute to continuous process improvements.
• Develop dashboards and reports to support Sales and Marketing.
• Analyze sales performance, customer activity, and commercial KPIs.
• Support forecasting and business performance tracking.
• Participate in cross-functional projects focused on improving commercial tools and business processes.

✅ We Are Looking For Someone Who

• Has approximately 2–4 years of experience in Commercial Operations, Business Support, or Data Administration.
• Has hands-on experience working with ERP and/or CRM systems.
• Holds a Bachelor's degree in Business Administration, Economics, Information Systems, Engineering, or a related field.
• Has strong analytical skills and excellent attention to detail.
• Has experience with reporting and data analysis.
• Is highly proficient in Microsoft Excel.
• Has a solid understanding of commercial processes such as pricing, order management, and customer master data.
• Thrives in an international, cross-functional environment.
• Has excellent communication skills and a service-oriented mindset.

⭐ Preferred Qualifications

• Experience within the healthcare or medical device industry.
• Experience working in a matrix organization.
• Experience with Power BI.
• Certifications related to ERP, CRM, or data analytics.

🌟 What We Offer

• A challenging and business-oriented consulting assignment in an international environment.
• Close collaboration with Sales, Finance, Customer Service, and Commercial Operations.
• Opportunities to work with data-driven decision-making and process improvements.
• A dynamic role with broad exposure across the DACH region.

📍 Location: Remote (International) | 🌍 Region: DACH (Germany, Austria & Switzerland) | 🏠 Work Model: Hybrid | ⏰ Employment Type: Full-time | 🚀 Start: Immediate

Sway Sourcing is an innovative recruitment partner specializing in matching the right talent with the right company – quickly and efficiently. Our main focus lies within Finance, Administration, HR, Marketing, and IT, but we also possess the broad expertise and flexibility required to deliver tailored recruitment solutions across all industries.

Although we are a relatively new player, we have already built trust with many of Sweden's largest companies and operate both nationally and internationally. With bases in Sweden and Spain, we offer a unique combination of local expertise and global reach. Our strong network and deep industry insights make us a natural partner for companies looking to stay ahead in their recruitment efforts.