Vacant job

We are specialists in staffing and consulting services within IT and technology – from promising talents and consultants with broad competencies to experienced specialists with deep expertise.

For you as a candidate, we are a secure partner offering exciting assignments, personal development, and close contact with our advisors. We ensure you get the right assignment for your skills and ambitions – always with the human element at the center.

For our clients, this means we are a reliable provider that can quickly match the right competence with the right need. In addition to our strong internal consulting organization, we also have an extended partner network, allowing us to offer even greater flexibility and breadth in our delivery.

Collaboration and quality characterize everything we do, and our core values are summarized in our promise: Empowering the Nordics through people.

Eccera has 300 employees and offices in Stockholm, Gothenburg, Malmö, and Linköping. We are a member of Almega Kompetensföretagen and follow their collective agreement with Unionen.

Are you a service-minded and positive onsite technician who enjoys solving problems on-site? Do you want to work closely with users and provide excellent support? Then we have the role for you!

As a consultant at Eccera, you will enjoy secure employment and gain valuable work experience through assignments with our clients. Your consulting manager will support your development, helping you continuously build new experiences and knowledge. An excellent opportunity to advance your career.

Your Responsibilities

In the role of onsite technician, you will work directly with our clients in the Stockholm area, serving as their secure contact person for IT-related issues. You will handle everything from troubleshooting and installing hardware and software to administering user accounts in Active Directory. The work is primarily conducted in a Windows environment, but experience with MacOS is considered an asset. You will perform basic networking tasks, manage printers, and ensure systems function optimally. The role requires you to be hands-on, solve problems quickly, and contribute to a positive user experience.

Your Profile

We are looking for you who are passionate about providing excellent service and always meet users with a positive and professional attitude. You are solution-oriented, take initiative, and enjoy taking responsibility to ensure things work as they should. The role requires you to be flexible and thrive in different environments, where you can quickly adapt to new situations. You have a pedagogical ability and can explain technical solutions in a simple and clear manner. Additionally, you are structured, stress-resistant, and have an easy time collaborating with both users and colleagues.

Requirements

• At least 1 year of experience in a similar role
• Knowledge of Active Directory and Windows environments
• Very good knowledge of Microsoft 365
• Basic networking knowledge
• Very good troubleshooting skills for both software and hardware
• Fluent in Swedish and English, both spoken and written
• Experience handling and troubleshooting printers
• Valid driver's license (Category B)

Merits

• Experience with MacOS
• IT certifications

We place great emphasis on your personal qualities.

What We Offer

At Eccera, you get the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We highly value that our employees continue to develop. Therefore, we offer you the opportunity to create an individual training plan, where we cover both study materials and the certifications themselves. As you progress, we will match your competence with the right assignments.