Vacant job

Welcome to Team8, a company shaped by business development and entrepreneurship. We are currently in an expansive growth phase, and here you will have the opportunity to develop long-term in a company that invests in its employees.

Do you want to work close to customers and technology in a role where structure meets service? We are now looking for a Senior IT Technician with Project Responsibility who wants to work closely with both customers and technology in a role where structure, communication, and service are central components. With us, you will be responsible for the delivery of our IT and infrastructure solutions and ensure that every customer receives a smooth and professional experience.

Do you have a technical interest, strong drive, and a passion for creating high customer satisfaction? Then you might be the one we are looking for. Become our next key person in IT delivery leadership.

About Us

We offer telephony, print, IT, and AV solutions, services, and accessories to companies in the Nordic region. We help our customers find the right product or service based on their unique needs, ensuring that technology functions efficiently and without hindrance. We simply create an easier workday for our customers.

Here you have a fantastic opportunity for personal development and the chance to work with other successful technicians in a market-leading company where we also prioritize having fun at work.

Our goal is to reach 45 employees and generate approximately 180 million SEK in revenue by 2027 by delivering customer-specific and flexible solutions in telephony, print, IT, and AV to franchisees, industry organizations, and investment companies that value simplicity, optimized technology usage, and first-class customer service.

Our Core Values

Our core values at Team8 are:

• Motivated
• Adaptable
• Team Players
• Engaged
• Proud

Job Responsibilities

In this role, you are Team8's IT consultant on-site with our customers and their primary technical contact. You are responsible for the delivery of IT and infrastructure and ensure that all deliveries are carried out in a secure, efficient, and high-quality manner. You perform technical configuration and installation of networks, clients, servers, cloud services, and conference equipment, and lead customer meetings for planning, installation, and commissioning. You project manage, plan, and structure the delivery work from start to finish.

The role also includes working in our support team, where you help customers with troubleshooting and resolve technical issues.

In your role, you maintain good communication with decision-makers, suppliers, and manufacturers, and handle the administration related to ongoing deliveries. You continuously work on developing and following processes and routines within the role and business area.

You also act as a knowledgeable and service-oriented expert, conducting training and demos for customers and their staff.

We are looking for someone who

You have a strong interest in technical problem-solving, are service-oriented and unpretentious, and identify with our core values. You thrive in collaboration and contributing to a team. Furthermore, you have:

• Several years of experience in IT with a focus on technical deliveries
• Broad technical competence and experience in independently solving problems within several IT areas
• Good understanding of networks, client management, cloud services, conference technology, or digital workspaces
• Good knowledge of systems such as Excel and various CRM platforms
• Very good ability to express yourself in both Swedish and English, both verbally and in writing
• A structured and meticulous work style
• Extensive experience in customer contact and the ability to build good customer relationships

Meritorious

• Experience from the delivery of IT infrastructure and customer projects
• Knowledge of integrations and technical solutions
• Experience in project management
• Certifications within Microsoft

We offer the right person

With us, you get a work climate characterized by team spirit, with an employer where we develop together and take care of each other. You step into a daily routine where the day goes fast, filled with joy and full speed ahead, at a pleasant workplace in a bright, newly built office with good transport links in Sickla/Nacka. You become part of an important team where you will work together with professional colleagues, partners, manufacturers, and operators in our strive to build first-class customer service for some of Sweden's leading franchise chains – and become part of our brand, Team8.

Working hours are weekdays 08:00–17:00, salary according to agreement.

Start Date

Start date is by agreement, with a planned start in September 2026. As part of our recruitment process, we request a certificate of good conduct (extract from the criminal record).