Vacant job

Elgiganten is a market-leading retailer of home electronics in the Nordic region. As a Customer Service Representative, you will deliver top-class service to their thousands of customers!

We are looking for employees for our Norwegian department. Here, you will exclusively assist Norwegian-speaking customers – a fantastic opportunity to develop your customer service skills in another Nordic language! No prior knowledge of Norwegian is required, as you will communicate in Swedish and receive support from coaches and team managers on how to best handle these calls.

In the role of Customer Service Representative, you will primarily handle incoming calls. As you develop, you will also handle inquiries via email and chat. To master the role, you will be supported by your leaders who have experience in the position, as well as having access to tools to best meet customer needs. The cases you will handle include invoicing, delivery, and insurance issues, as well as store inventory balances.

The position is based on 80% hours, and you will enjoy flexible working hours and the opportunity to influence your own schedule.

We are looking for someone who:

• Is service-oriented
• Is motivated to learn new things
• Has passing grades in Swedish 1/A and English 5/A
• Has good computer skills
• Can work part-time at 80% from our office in central Gothenburg
• Can work full-time during the training period (approx. 15 working days)

Why work with us?

At Concentrix, we strongly believe in the importance of creating an environment where our employees thrive and succeed in their roles. Here, you will become part of an energetic team in an open office landscape with close contact to your colleagues and leaders. We are proud to offer:

• Permanent employment at 80%, with a 6-month probation period
• Team activities both during and outside work to make the job more fun
• Collective agreement with Unionen, ensuring you feel secure in your employment
• A bonus model based on your performance
• Wellness allowance of 3,500 SEK per year
• Continuous coaching to support you in your role
• Good career development opportunities and the chance to participate in our internal career program, Concentrix University!
• A fresh and pleasant office in Gothenburg that is easy to reach.

Experience the best version of you!

We want to hear from you if this feels like the right step for you in your career. Apply today and become part of us at Concentrix!

Start: 2026-07-06

Employment Type: Part-time, 80%

Working Hours: Variable hours on weekdays, Monday–Friday between 08:30–18:00

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.