Vacant job

Do you want to help shape the future of social services? Apply today!

About the workplace

The Social Services Administration in Helsingborg is looking for an Assistant Director of Operations within the regulatory authority sector who wants to work for a social services system that is accessible, relational, and present in the everyday lives where people live. A social services system built on trust in people's own resources, working preventively, proactively, and in collaboration with others.

Here, you will have the opportunity to combine strategic leadership with the core of social work: creating conditions for people to live independent and secure lives.

We are in the midst of transitioning to the new Social Services Act. This is not just about new ways of working, but a new way of thinking about social work, leadership, and welfare. A key part of our development journey is our work with "Signs of Safety." For us, this is not just a method but an approach that strengthens participation, trust, and collaboration with children, families, adults, and their networks. This approach is central to the transition towards a more preventive, accessible, and evidence-based social services system. We have high ambitions and are now seeking a leader who wants to drive this development forward.

We believe in the power of doing things together and therefore actively work to strengthen collaboration between our three operational areas: Authority, Intervention and Service, and Housing. To succeed, we need to utilize the organization's combined strength and competence, using our resources where they create the greatest impact.

The Authority Operational Area is responsible for our reception, our foster homes, and the units working with investigation and follow-up, which involves regulatory authority work related to both children, young people, and adult residents. The assignment is characterized by strong development potential and a clear ambition to transform social services in line with the new Social Services Act.

Responsibilities

As Assistant Director of Operations, you work closely with the Director of Operations and are an important part of the leadership team for the operational area. You contribute to leading, developing, coordinating, and monitoring operations with a focus on quality, legal certainty, sustainable development, and good results for residents.

The assignment covers both the children and youth sector as well as the adult sector. You collaborate closely with unit managers, support functions, and other operations within the city to create a holistic context for the people we serve. The role of Assistant Director of Operations is under development and will be shaped based on operational needs.

Key responsibilities include:

• Leading and developing operations together with the Director of Operations and unit managers
• Contributing to the implementation of the transition to the new Social Services Act
• Ensuring legally sound regulatory authority work and high quality
• Monitoring operations, economy, and results
• Driving and monitoring development and change work
• Creating conditions for sustainable and trust-based leadership
• Strengthening collaboration both internally and with other societal actors
• Contributing to a culture characterized by learning, participation, and innovation

What we offer

Here, you have the opportunity to help shape social services in a city with high ambitions and great development potential. We believe that the best results are created when people are allowed to grow, collaborate, and contribute their experiences. Therefore, we actively work for leadership based on trust, learning, and shared responsibility.

If you want to help develop a social services system that is more preventive, more accessible, and more present in people's everyday lives, we would love to hear from you.

Qualifications

We are looking for you who have a strong commitment to social work and believe in people's ability to change. You see the value of combining legal certainty and structure with relationships, participation, and trust.

You are a confident leader who creates direction, engagement, and conditions for others to succeed. At the same time, you have the courage to challenge established ways of working when necessary to develop operations.

You have the ability to switch between strategic perspectives and the day-to-day reality of operations. You see the big picture, build relationships, and bring people together around common goals.

Requirements

• Degree in Social Work (Social Worker)
• Several years of experience in regulatory authority work within social services, with priority given to child and youth care
• Experience in managerial or qualified leadership roles
• Good knowledge of social services legislation and assignments
• Experience in change and development work
• Good ability to express yourself in speech and writing in Swedish

Merits

• Experience in leading managers
• Experience from larger or politically governed organizations
• Knowledge of Signs of Safety or similar network-oriented approaches
• Experience in transition work related to the new Social Services Act

Working in the City of Helsingborg

Do you want to help create a better city together with the residents of Helsingborg? Then you should work in the City of Helsingborg. Here you can use your creativity and drive to make life easier and safer for our residents, visitors, and businesses. Together with curious and helpful colleagues, you make a difference in people's lives, both today and in the future. A good job today, a better city tomorrow.

Read more about what it is like to work in the city here: https://helsingborg.se/arbete/sa-ar-det-att-jobba-i-staden/ (https://helsingborg.se/arbete/sa-ar-det-att-jobba-i-staden/)

Other information

Selection takes place continuously during the advertisement period. Interviews will be held on Tuesday of week 31.

Application deadline: 2026-07-12

Type of employment: Permanent

Scope: Full-time

Start date: By agreement

Number of positions: 1

To ensure quality in the recruitment process in the City of Helsingborg, we use the recruitment tool ReachMee. Therefore, we ask you to submit your application via ReachMee by clicking the application link in the ad. The application must include a CV and other documents relevant to the position, such as educational certificates or professional licenses. You will also be asked to answer selection questions. If you do not hear from us, check your spam folder as emails are sometimes sorted there.

If you are a job seeker with protected personal data, please contact the hiring manager mentioned in the advertisement, who will guide you through a secure application process. Do not apply digitally via the application link.

Union representatives: https://intranat.helsingborg.se/hr/samverkan-och-delaktighet/fackliga-foretradare/ (https://intranat.helsingborg.se/hr/samverkan-och-delaktighet/fackliga-foretradare/)