Vacant job

The Assistance Company is the market leader in roadside assistance insurance with over 300,000 customers in Sweden and its own nationwide towing organization. As we grow, we are now looking for inside sales representatives for our customer service team. We offer you the opportunity to join a successful company with dedicated employees in a highly performance-oriented culture.

MAIN RESPONSIBILITIES
As an inside sales representative, you will sell insurance and services to our existing customers and assist with invoice inquiries, insurance questions, and similar matters. All sales are conducted via phone and focus on incoming calls. Your task is to deliver the best customer experience to every customer, in every call.

WHO ARE WE LOOKING FOR?
We are looking for you who possess high social competence, find it easy to build trusting relationships, enjoy working independently, and are result-oriented, goal-driven, and competitive. Previous experience in service and sales is a plus for this position.

To succeed in the role, you must:

• Have a genuine interest and experience in sales, advisory services, and customer satisfaction via phone
• Be a flexible team player and an ambitious problem solver
• Have good computer skills and enjoy working with the phone as your primary tool
• Enjoy customer contact and can easily adapt your approach to different customers' needs, lead conversations with a clear goal, and have a high customer focus
• Enjoy working at a fast pace.

To apply for the position, you must:

• Have good knowledge of Swedish, both spoken and written
• As a person, you thrive in a fast-paced environment. You have ambitions and goals for yourself and work hard to achieve them
• You should be a team player who enjoys being part of a positive team
• You communicate clearly, enthusiastically, and in a trustworthy manner, and have the interest, willingness, and ability to help our customers for the best customer experience.

WHAT WE OFFER YOU:

• Fixed salary plus performance-based pay
• Inspiring and dedicated colleagues
• Valuable experience in customer contact, sales, and insurance
• Training and onboarding within insurance brokerage
• A fantastic work environment at one of Sweden's most modern workplaces; our office is located on the seventh floor of the new Prisman with a panoramic view of the Öresund Strait.

SCOPE
Hourly employment.

HOURS
Office hours.

EMPLOYMENT
Hourly employment of approx. 50-75%

START DATE
As soon as possible or as agreed.

LOCATION
Top floor of the Prisman building, a stone's throw from Helsingborg Central Station.

We look forward to receiving your application! Please note that we conduct rolling selections, so please apply before the final application deadline.