Vacant job

About the job

We are currently looking for a Senior Social Secretary (1st Social Secretary) to join our unit. The unit consists of 23 employees in total, including four Senior Social Secretaries. The unit is located in Kortedala and handles exclusively cases regarding social assistance (försörjningsstöd). This is the first point of contact for anyone seeking financial support from social services in our area, meaning we are the face of the social services to those in need.

As a Senior Social Secretary, you will serve as an accessible and close support in daily work. You will provide supervision and lead the daily operations. Furthermore, you will identify the potential of case workers and adopt a coaching approach. You will participate in the onboarding of new employees and play a key role in creating and maintaining a good working environment within the unit. You are responsible for method development and staying updated within the field through current research.

Your role as a Senior Social Secretary includes membership in the unit's management group, where you assist the Unit Manager with various operational matters, such as scheduling, planning, and monitoring staff and unit goals. You will also participate in various collaborations with other Senior Social Secretaries in the administration and the city.

We strive for constant accessibility, good service, and respectful treatment. Therefore, we are always working to improve our operations. As a Senior Social Secretary, you are a crucial cog in the unit's and department's improvement work.

Some evening work may occur.

Qualifications

We are looking for you who are educated as a Social Worker (socionom) and have worked for at least two years as a Social Secretary within social assistance. Experience working at a reception desk and in a disadvantaged area is considered meritorious. Experience working as a Senior Social Secretary, coordinator, or in another leadership function is also considered meritorious.

We are looking for you who are collaborative, open to change, and able to handle rapid changes in daily life. You are passionate about development work and help employees grow. Together with the Unit Manager, you are a vital link in creating a good and sustainable working situation for case workers. From the perspective of a Senior Social Secretary, you prioritize respectful treatment and legally secure case handling, always keeping our clients in focus. You have the ability to oversee your own area of responsibility and place your own operations in a larger context. You thrive in collaboration to create added value in overarching issues. Furthermore, you are receptive, consider different information sources and perspectives, and can adapt others' ideas to your own operations.

In the role of Senior Social Secretary, you are communicative and capable of conveying information, both orally and in writing. You adapt your communication to the recipient, target group, and situation. You are comfortable in social contacts, stand by your decisions, and can deliver difficult messages when necessary. You uphold the values of your workplace and ensure they are translated into action. We will place great emphasis on your personal qualities.

We warmly welcome your application!

Other

To ensure quality in the recruitment process, meet GDPR requirements, and enable good communication with our applicants, we ask you to submit your application digitally via our system. Applications sent via email or mail are not accepted. If you have protected personal data, you should NOT apply via the system but contact the recruiting manager for handling your application.

The City of Gothenburg is one of Sweden's largest employers. Our mission is to create a good everyday life for the residents, visitors, and businesses of Gothenburg. As an employee in the city, you have a secure employment with many career paths, offering opportunities for interesting and meaningful tasks. The City of Gothenburg actively works to promote equal rights and opportunities and to counter discrimination.

The Nordost district has good transportation links and is close to Gothenburg's city center. Here you will find unique natural areas and diverse housing, with development, renewal, and expansion occurring in many areas. The structure of the district and the diversity among residents and employees make working with us developing and educational. As an employee, you make an important contribution to making Nordost an attractive area to live, work, and raise a family. Through your work, you help develop the city together with others. Do you want to be part of this?

About us

The Social Administration Nordost works to provide residents in northeast Gothenburg with equal and effective welfare, enabling them to live safe and independent lives. The administration provides support to individuals and families according to the Social Services Act. We also offer activities and meeting places that can give children and young people a meaningful leisure time. Additionally, the administration works actively with crisis support, safety issues, associations, public health, and contacts with residents and civil society.

Welcome to a vibrant administration in a dynamic urban area – here we work for community and openness with a focus on those we serve!