Vacant job

Are you ready for a bigger challenge?

The Swedish Police Authority is Sweden's largest agency with approximately 40,000 employees nationwide. Here, you will develop and gain lifelong experiences alongside dedicated and friendly colleagues, while your work contributes to increasing safety and reducing crime in Sweden.

Region West

Police Region West comprises Halland County and Västra Götaland County. The operations in the region are organized into five police districts: Fyrbodal, Halland, Skaraborg, Storgöteborg, and Älvsborg, which together are divided into 16 local police districts. Additionally, there are three regional units: the operational unit, the intelligence unit, and the investigation unit, a regional office, and national departments represented in the region to support police operations.

Police District Halland

Police District Halland is one of five police districts in Police Region West, headquartered in Halmstad. Police District Halland covers six municipalities and is divided into four local police districts: Halmstad, Falkenberg, Varberg, and Kungsbacka. At the district level, there is an investigation section and a district office.

We are now looking for an Administrator for our service office in Kungsbacka for a temporary position lasting until the turn of the year 2026/2027, with a possibility of extension.

Job Responsibilities

As an administrator at our service office, you will be the face of the agency and may be the visitor's first and only contact with the police. As the face of the police, you are required to be professional with an open and helpful attitude. Every visitor should be treated objectively and professionally based on their case.

Your responsibilities include:

• Receiving, processing, and issuing ID and passport documents.
• Reporting intake, handling found property, and telephone service.
• Other reception duties such as receiving visitors and goods.

In your work, you make administrative decisions, which places high demands on you regarding accuracy and judgment. The workload can be uneven and sometimes high, meaning decisions may need to be made under time pressure but with the same high quality.

Since you will be part of a relatively small work group where teamwork is a prerequisite for the operation to function, it is important that you enjoy and have a good ability to collaborate.

The placement will be in Kungsbacka, with the possibility of strengthening the staff group in the entire Police District Halland if needed.

Qualifications

We are looking for you who have:

• A high school diploma
• Good ability to express yourself in Swedish and English, both orally and in writing
• Good computer skills, meaning the ability to handle multiple systems simultaneously
• At least two years of experience in reception work or other work involving customer contact with service through personal meetings and administration that the employer deems relevant for the position

It is an advantage if you also have:

• Previous experience in processing applications for passports and national ID cards within the Swedish Police Authority
• Investigation experience
• Experience working in operations with administrative structures

Personal Qualities

The role involves processing administrative cases. Therefore, we see that you are meticulous, structured, and responsible.

We value that you are service-oriented and flexible, as well as having a high sense of legal security. In the work, there are meetings with both visitors and colleagues daily, and your ability to communicate, collaborate, and relate to others in a listening and smooth manner is of great importance.

Since the workload is sometimes high, you need to have the ability to maintain calm and handle work peaks with a continued high level of service and maintained quality.

Great emphasis is placed on personal qualities.

More information about the position and how to apply can be found on our website: Apply here (https://rekrytering.polisen.se/spa/public/apply?guidAssignment=0b50c3a2-3f8c-42d5-8c0d-ef69e61de07e&description=True)