Vacant job

Are you passionate about customer contact and service? Do you have an interest in cars and want to work with a fantastic brand?

Apply for the position of Service Advisor at Malmö Bilcentrum AB and become part of our team. We are a Kia dealer in Malmö, operating a business with new car sales, used car sales, a service workshop, detailing, and spare parts sales.

As a Service Advisor, you are the first person a customer meets when visiting the workshop. Together with your colleagues in the customer reception, you represent the company.

Your responsibilities include helping customers via phone, email, and in person with:

• Advisory services
• Quotes for workshop repairs
• Appointments
• Upselling
• Processing work orders
• Vehicle reception and handover
• Payment handling
• Working with Cabas (insurance cases)
• Tire sales

To thrive as a Service Advisor, you should enjoy working in an advisory role towards customers, even at times of high pace. This requires a high level of service awareness, good communication skills, and the ability to handle a job where many things happen simultaneously. We are looking for a cheerful, energetic, and service-minded person. A team player who is not hesitant to support colleagues and contributes to a positive atmosphere in the team. We prefer that you have at least 6 months of experience as a customer receptionist in the automotive industry.

Requirements: B-driver's license (manual transmission), proficiency in Swedish (spoken and written), and computer literacy.

Merits: Experience with programs such as Imaweb Kobra and Cabas. Experience with Kia.

The position is a permanent full-time employment with a six-month probation period. The application deadline is June 21. We have a collective agreement. Working hours are according to schedule: 06:45–15:45 or 08:00–17:00.

Continuous interviews are held, and the position may be filled before the application deadline.

We look forward to receiving your application!

Send your application to: [email protected]

Mark your application with: Service Advisor

Read more at www.malmobilcentrum.se (http://www.malmobilcentrum.se)