Vacant job

The team working here is large, joyful, and has a great atmosphere. We are very proud of our workplace and our service culture, which we value highly. We help each other and are always a team first – this winning concept ensures our guests experience world-class hospitality.

We are now looking for you who want to work with us this summer.

Regardless of why the guest visits us, few things are as appreciated as a friendly face welcoming them. You act as a host together with the rest of the hotel team, creating a world-class guest experience.

Here, you will take significant responsibility for making the decisions required to ensure guest satisfaction. The team develops and improves working methods and service as the external environment changes. We are convinced that it is when you are given the opportunity to develop and contribute with all your skills and experience that we exceed guest expectations. Plus, we have fun at work!

So bring your experience, your engagement, and your way of thinking to us – and contribute to a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role entail?

As a receptionist, you are responsible for ensuring our guests receive world-class service. You are the hub that ensures the guest is always in focus. You are the one who goes through the arrival list and pays attention to the details, ensuring guest requests are met. You always have a smile on your lips and a creative solution up your sleeve. You solve most things and are a star at turning an unhappy guest into a happy one. Your workplace is our lobby, as that is where you meet the most guests. The role also includes administrative work, security tasks, and sales activities.

Work at the reception involves checking guests in and out, welcoming them, and providing the information they need for their stay. You handle bookings in the Opera Cloud system and manage administrative tasks related to guests and security. All work is focused on guest satisfaction and sales.

The hotel is open 24/7, so it is important that you enjoy working in shifts (mornings, afternoons, and weekends).

Who are you?

To fit this role, we believe you have well-developed social skills and are capable of handling multiple things happening simultaneously. It is very important that you can convey good hospitality to the hotel's guests.

You also have experience and knowledge in using a computer as a work tool.

Since the job largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. Speaking an additional language is an advantage.

Above all, your personal qualities and attitude are most important. To fit the role, you need to be an attentive and non-hierarchical team player who takes great responsibility for your tasks and the overall result.

Information about the position

The position is a fixed-term part-time employment.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the final application deadline, so we ask you to apply as soon as possible. In this recruitment, we use a simple service test during the selection process.

We look forward to welcoming you to Scandic!

On our website, you can read more about our culture, what the role entails, and our benefits!

We go further when differences are embraced. Here, you have the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a foundation. Bring your experience, your engagement, and your way of thinking to us – contribute to a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO BE YOU BE CARING BE BOLD