Receptionists at Stenungsund Arena

Stenungsund, a good society with confidence in the future and development with people and nature at the center.

Stenungsund Municipality is an expanding coastal municipality with approximately 28,030 inhabitants, a strong business community, residential environments close to the sea, and good transport links. The municipality has a well-developed cultural and association life, as well as excellent conditions for outdoor activities and recreation. The municipality's key words are wholeness, openness, participation, and transparency.

The municipality's vision is to reach 35,000 inhabitants by 2035. Stenungsund Municipality is part of the Gothenburg Region Municipal Association, which serves as a forum for cooperation and experience sharing, as well as participating in several other inter-municipal collaborations.

Stenungsund Municipality is now seeking receptionists for Stenungsund Arena. Here, you will have a central role in daily operations where you meet people, associations, and other visitors – with a focus on hospitality, service, structure, and quality.

Stenungsund Arena is a modern and welcoming facility full of life and movement. Approximately 30 permanent staff and 20 hourly employees work here within the swimming hall, operations, and administration. Together, we create an attractive meeting place for residents and visitors in the municipality.

2 positions.

Job Responsibilities

As a receptionist, you are a central part of our operations and serve as the gateway to the unit. You meet our visitors daily and contribute to professional and positive hospitality.

The main responsibilities include:

• Customer service in connection with visits to the swimming hall and other parts of the arena
• External communication aimed at spreading information and marketing our operations
• Handling and distributing incoming emails, phone calls, and information
• Cash handling
• Work in booking systems and case management
• Administrative tasks, including in Outlook

The positions involve working during daytime, evenings, and weekends. Our ambition is to distribute weekend work to approximately every third weekend.

Qualifications

We are looking for you who have:

• Experience in reception work or other work focused on customer service
• Good experience in verbal and written communication
• Experience working with social media
• Post-secondary education or comparable work experience deemed relevant for the position
• Very good knowledge of Swedish and good knowledge of English
• Comfortable working in digital systems and confident in handling various tools

Merits:

• Experience working in a swimming hall, sports facility, or public sector operations
• Experience with booking systems, preferably BRP

To succeed in the role, you are:

• Positive and service-oriented
• Cooperative
• Communicative
• Confident in interactions with people

We Offer

• Meaningful work in an operation that makes a difference for many
• A central and varied role with significant personal responsibility
• The opportunity to work in a modern facility with engaged colleagues
• Secure employment conditions within Stenungsund Municipality

The positions are organizationally placed within the Sports and Facilities unit, which is part of the Culture and Leisure business area. The positions are permanent with an initial six-month probationary period.

We strive for a balanced gender distribution and see diversity as a strength, welcoming applicants from different backgrounds.

Regarding the recruitment process, we have taken a stance on recruitment channels and marketing. We therefore expressly decline contact with media sellers, recruitment sites, and similar.

We use e-recruitment to streamline and ensure the quality of the recruitment process. All your details are saved on your CV account, and you can easily log in and update your details whenever you wish. Therefore, please fill in your details as carefully as possible to provide a fair picture of yourself.

Background checks may be conducted prior to employment.

We look forward to receiving your application!