Vacant job

As a Customer Service Representative, you are a key figure in the customer journey. You work closely with both sales and service markets and become part of a dynamic team that collaborates across our facilities in Ängelholm, Eslöv, Kristianstad, and Ystad. In this role, you will have a varied daily routine where customer meetings and creative solutions are at the center.

Examples of tasks:

• Meet customers – both physically and digitally (phone, chat, email)
• Book damage inspections and provide basic advice
• Help customers with connected services
• Handle car rentals via Hertz
• Sell store assortment and spare parts
• Voluntary participation in events organized by Bilmånsson

Who are you?

To succeed in the role of Customer Service Representative, we are looking for an engaged person with a focus on customers, service, and quality. We believe you identify with the following characteristics:

• Outgoing and customer-oriented
• Passionate about sales and service
• Have good digital skills and express yourself well in speech and writing
• Thrives in a fast-paced environment and is flexible
• Solution-oriented and takes responsibility
• A team player who can also work independently
• Hold a B driver's license and are an experienced driver

Working hours and employment type

The position is a permanent employment with an initial probationary period located at Bilmånsson's facility in Ängelholm. The position is full-time.

Working hours may vary Monday-Friday between 6:45-15:45, 7:00-16:00, 8:00-17:00.

Questions and application

Apply with a CV and cover letter, preferably including a short video pitch where you introduce yourself to give us an even better picture of who you are!

We apply rolling selection, which means the position may be filled before the final application deadline - so don't wait to submit your application. The final application deadline is June 14. We do not accept applications via email but only through our career page. Start date in August or as agreed.

If you are interested and want to know more about the position, contact Customer Center Manager Jessica Melin - [email protected].

About us

Bilmånsson is one of the country's larger retailers of Volvo, Renault, Dacia, Polestar, and Kia. We have approximately 350 employees and are located in Eslöv, Hörby, Kristianstad, Lund, Ystad, Ängelholm, and soon also Hässleholm. Together, we offer cars and services that create a comfortable and sustainable car ownership experience.

With our core values Heart & Competence, we work every day to create Sweden's happiest customers and engaged employees. Diversity is a natural part of our culture and a strength in our daily work. With us, this means we leverage different experiences, backgrounds, and perspectives, as it develops our business, improves the quality of our customer interactions, and strengthens our ability to meet every customer with heart and competence.

Psst... read more in the About us tab on our career page to learn about employee benefits, etc.