Vacant job

Barona is an authorized recruitment and staffing company. We offer customer service outsourcing and use the latest technology to create efficient and profitable partnerships. We offer exciting opportunities for you who want to take the next step in your career.

Barona was founded in Helsinki, Finland in 1999. Today we are present in 10 countries 🌏

We are now looking for Danish-speaking customer service agents starting August 3rd at our office in Malmö.

You will work with varied 1st line tasks within the Service Desk, providing support to end customers and store staff via multiple channels (phone, chat, email) regarding various types of devices.

Internal communication within the organization is primarily in English, meaning that good knowledge of English is a requirement in addition to Danish.

The role is suited for you if:

• You have a service-oriented approach and enjoy solving technical problems
• You thrive in a service environment
• You have an interest in technology and IT
• You can handle customer cases with a positive and solution-oriented attitude

Previous experience is not a requirement; we provide you with a thorough introduction. What is most important to us is that you have an active and development-oriented attitude, as well as good collaboration and communication skills, both within the team and towards customers.

Why Barona?

Here, you become part of a competent, relaxed, and international team where we work together with a strong team spirit. We offer you:

• A comprehensive introduction and regular training – we highly value our employees' professional development
• A positive and knowledgeable team around you
• A stable and reliable employer and a work environment with documented high satisfaction

Working hours and salary:

The position is permanent and full-time. Working hours are Monday to Friday between 8:00–17:00. The work begins with a comprehensive introduction in August.

We have a collective agreement through Unionen, and the salary range for this position is between 21,325 and 24,482 SEK per month, depending on experience.

Interested?

Please submit your application as soon as possible. We interview candidates on an ongoing basis and fill positions as soon as the right people are found.

Note: For security reasons, we handle all applications via our digital recruitment system and do not process applications via email.

About Barona

Barona is an international group with offices in 10 countries. In Sweden, we have offices in Stockholm, Gothenburg, Malmö, Falun, and Strömsund, but we deliver competence solutions throughout the country. We offer our customers a visionary and future-oriented partnership and our employees exciting opportunities at all stages of their careers. Since our start in Finland in 1999, our success has been built on the fact that our entire organization is customer-oriented and challenges traditional thinking regarding service offerings and business development. Through our focus on innovation and digitalization, we can constantly stay at the forefront of modern recruitment.

Read more here: https://barona.se/om-barona/ (https://barona.se/om-barona/)

INDGEN