Vacant job

Here you are offered a role where you become an important part of helping people get the right support, while building valuable experience in service, administration, and public sector work.

About the Role

Perido is looking for several junior employees for our client, a government agency. The working hours are 08:00–16:30 on-site at the client's office in Tändstickan, Gothenburg. Please note that the position requires working throughout June and July. Your main responsibility will be handling incoming inquiries via phone and email regarding electricity support.

The work includes the following tasks:

• Independent work based on guidelines and practice
• Planning and follow-up of cases
• Handling telephony, email, and mail
• Reviewing and processing cases

The assignment begins with an introductory training so that you feel confident in your knowledge when you start taking calls. Your responsible manager and supervisor are always nearby to provide support for any questions that may arise.

Qualifications:

• High school diploma or equivalent education
• At least one (1) year of combined work experience relevant to the assignment, such as customer service, administration, or basic case processing. The work must have included customer meetings, telephony, and handling of email and mail
• Computer literacy and knowledge of MS Office
• Fluent in Swedish and English, both verbally and in writing
• Service-oriented with strong communication skills

Scope and Start Date

Full-time, consultancy assignment for six months with a possibility of extension. Start in June.

We help you take the next step in your career

Our vision is that everyone should thrive and be engaged at work. With us, there is a wide variety of assignments, where you can be employed directly by a company or work as a consultant through Perido. We are one of Sweden's largest consultancy firms for white-collar workers, which gives you many opportunities. As a consultant, you become an important part of our organization and contribute your skills at our clients' sites. Read more about us at Perido: https://perido.se/om-oss/ (https://perido.se/om-oss/)

You can find answers to most questions or concerns under perido.se/vanliga-fragor/ (https://perido.se/vanliga-fragor/). If you still haven't found the answer you are looking for, you are welcome to contact us at [email protected]. Always include the job reference number 35808 in the subject line. Please note that we only accept applications via our website and that we are unable to reply regarding your status in the process or which client company it is if omitted from the advertisement.