Vacant job

Are you a person who likes structure, takes responsibility, and has a natural service mindset? Do you want to be an important part of a tight-knit team handling customer service and freight while developing in an expanding company?

Then you could be our new star. – Apply today – we want to meet you!

Who are you?

We are looking for someone who is meticulous, positive, and solution-oriented. You thrive in a fast-paced environment but never compromise on quality. You are someone who enjoys juggling multiple tasks and readily jumps in where needed. You are unpretentious, self-driven, and seek professional pride.

About NTG Logistics

NTG Logistics AB is a growing third-party logistics company with seven large warehouse units in northern Scania, one in the Borås area, and one in Kungälv. We handle thousands of orders daily for our customers – everything from international corporations to rapidly growing e-commerce businesses. With over 65 years of experience, we build long-term relationships through attentiveness, flexibility, and proximity. Our staff is our most important resource, and we strongly believe in development, involvement, and team spirit.

What do we offer?

We offer a broad and varied role at the heart of our operations – the administration department.

The department includes customer service, traffic, finance, sales, IT, and security. This position is a key role in a small team where you will become a vital support to several functions. You will work closely with colleagues with different expertise and develop as the company grows. No day is the same as the other – but with us, you always know you are making a difference.

Your main responsibilities

You will work broadly within two areas:

1. Customer Service and Support

• Handle incoming inquiries from our customers.
• Provide quick and clear answers regarding order status, deliveries, and products.
• Act as a link between the customer and warehouse staff.
• Work in our WMS, Ongoing.
• Register and follow up on complaint cases.

2. Traffic and Transport Bookings

• Book transports (domestic and international).
• Follow up on shipments and act as the contact person for carriers.
• Handle customs invoices and answer simpler questions regarding customs clearance.
• Work in our TA-system and, in some cases, customers' and suppliers' external systems.

Qualifications (Requirements)

• At least 2 years of work experience in administration or customer service.
• Experience working with transport bookings and customer contact.
• Good system proficiency – especially in the Office package (primarily Excel).
• Experience with a TA-system.
• Fluency in Swedish and English, both spoken and written.
• Very good structure and a sense of order.

Merits

• Experience from TA-Systems.
• Experience with WMS (preferably Ongoing).
• Experience with business systems (e.g., Axapta, Business Central).
• Post-secondary education in logistics.

Personal qualities

To succeed in this role, we believe you:

• Have good collaboration skills and thrive in a team.
• Take responsibility for the whole and contribute to a good work climate.
• Are stress-resistant and can prioritize when necessary.
• Are curious, attentive, and eager to learn more.
• Have a good sense of humor and want to become part of our culture.

Start: As agreed (preferably immediately)

Scope: Full-time

Working hours: 07:30 – 16:30

Location: NTG Logistics AB, Norra Vägen 43, 282 61 Bjärnum

Application deadline: 2026-06-13

Contact person: Gustav Granholm, Traffic Manager – 0761–732 587, [email protected]