Vacant job

Do you want to take overall responsibility for an operation where service, people, and development are closely intertwined? Do you thrive in a role where you are close to both the guest, the employees, and the business, and where your leadership makes a real difference in everyday life? Then this might be the role for you.

At Coor in Boden, we are now looking for a Site Manager who wants to lead and further develop our service assignment related to reception, facilities, and cleaning – with the guest experience clearly in focus.

About Coor

Coor is responsible for operations and service at our client's entrepreneur housing and guest reception in Boden. Our assignment is about creating a functional, safe, and pleasant everyday life through professional service in reception, facilities, and cleaning – where the guest experience is always at the center.

As one of the leading players in facility management in the Nordics, we work closely with our customers in long-term partnerships. We believe in present leadership, continuous development, and strong commitment from our employees. At Coor, you have the opportunity to influence, develop, and contribute to sustainable and well-functioning environments where people can perform and thrive.

About the role

As a Site Manager, you have the overall responsibility for leading, coordinating, and developing the operation, which includes reception, facility-related services, and cleaning. Together, these form a central part of the total guest service assignment where quality, treatment, and a functioning everyday life are crucial.

The role is both operationally close and strategically developmental. You set the direction, prioritize, and ensure that working methods, services, and delivery continue to develop in line with the customer's needs – today and into the future.

The assignment includes:

• Leading and developing the operation with a focus on reception, facilities, and cleaning
• Ensuring a cohesive and professional guest service throughout the assignment
• Driving the development of working methods, service concepts, and collaboration between functions
• Actively working with customer dialogue and contributing to the long-term development of the business
• Having budget and result responsibility as well as following up on quality and delivery

You have a clear mandate to influence, improve, and drive further development – always with service, quality, and business in balance.

You are the customer's obvious contact person and collaborate closely with both the client and internal support functions. You report to the Contract Manager and are part of a context where collaboration, business drive, and development are high on the agenda.

Who are you?

You are a development-oriented and forward-looking leader who is curious about how service, working methods, and delivery can be improved over time. You see the whole picture in the assignment and understand how reception, facilities, and cleaning together create a strong and cohesive guest experience.

As a person, you are secure and clear in your leadership, while also being unpretentious and close to the operation. You build trust through dialogue, are receptive to both the customer's and the employees' perspectives, and have an easy time creating engagement around common goals.

You are motivated by developing operations and people in parallel and thrive in a role where business, service, and quality go hand in hand. For you, it is obvious that good service in every detail contributes to both satisfied guests and a sustainable business.

To succeed in the role, we see that you have:

• Previous experience leading a service operation with several parallel functions (e.g., reception, facilities, cleaning, or similar)
• A few years of experience with budget and result responsibility
• Very good knowledge of Swedish, both spoken and written
• Valid driver's license (Category B)

Meritorious

• Experience from Facility Management, hotels, restaurants, or other service-intensive operations

About the position

• Employment type: Permanent
• Employment level: Full-time
• Working hours: Office hours
• Start date: As agreed
• Probation period: 6 months

To ensure a fair and accurate recruitment process, we use personality tests and may conduct background checks prior to employment.

Other information

For questions regarding the role, please contact Contract Manager Patrik Norén, [email protected]

We handle applications on an ongoing basis, and the position may be filled before the application deadline. We process personal data according to GDPR, only accept applications via our recruitment system, and make all selection decisions through human assessment.

Welcome to apply!

All sales from ad sellers and recruitment agencies in connection with this recruitment process are kindly declined.

At Coor, we meet each other with curiosity and warmth. Here, people with different personalities, backgrounds, and talents work together. Coor is service; we take care of our customers' properties, cook food, clean, welcome guests, deliver mail, and manage all the hundreds of Facility Management services required for a workplace or property to function at its best.

Our common assignment is to create the best working environments in the Nordics – smart, sustainable, and filled with joy, for both our customers and ourselves. Together, we create value by executing, leading, and optimizing our customers' service operations so they can focus on what they do best. We take care of the rest.

Through our warm culture and strong collaboration, we have more fun and create more value for our customers. We see this every day. That is why we are one of the leading companies in Facility Management in the Nordics.