Vacant job

At Lendo, we drive innovation to strengthen people's personal finances. Our values – win as a team, customer centric, always improving, and focus on execution – guide us towards becoming one of Sweden's best workplaces. Become part of our successful team!

About the role

As a Sales Handler at Lendo, you will be part of a smaller team and report to the department's team leader. Your main focus is to proactively help customers with their financial situation through outgoing calls and generate leads for cross-selling to other departments, with the telephone as your primary work tool.

In the event of employment, a background check will be conducted as the final step in the process.

What we offer

• The opportunity to work in an expanding company with a strong brand behind you
• Regular team activities
• A wellness allowance of 4,000 SEK per year and the opportunity for one hour of exercise per week during working hours
• Access to the activities and benefits included in the Schibsted Group
• Extended experience and knowledge within banking and finance
• Hybrid work

Responsibilities

The role involves analyzing customer needs through outgoing phone contact and proactively offering suitable solutions within Lendo's service portfolio, with the goal of generating new business opportunities and contributing to customers' financial well-being. You will, among other things:

• Contact customers via outgoing calls for cross-selling
• Conduct needs analyses to understand the customer's financial situation
• Guide customers through the loan application process
• Follow up on received offers and ensure customer satisfaction
• Generate leads for other departments within Lendo
• Use Lendo's internal admin system for customer management
• Work goal-oriented with commission and sales targets

We are looking for you who

• Have completed upper secondary school
• Have basic experience of sales via telephone and previous experience of outgoing sales
• Have good computer and system skills
• Are fluent in Swedish, both spoken and written, as contact with customers is conducted in Swedish

It is an advantage if you have

• Knowledge of personal loans or mortgages
• Advanced ability to conduct needs analyses and provide advisory services

To succeed in the role, you possess the following personal qualities:

• Goal-oriented, driven, and proactive
• Relationship-building and persistent
• Communicative team player

Our recruitment process

This recruitment process is managed by Academic Work, and our client's request is that all questions regarding the position be sent to Academic Work.

We apply continuous selection and will remove the advertisement once enough candidates have reached the final stage of the recruitment process. A CV is required for application. We do not use cover letters as a selection method, so they do not need to be attached. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.