Vacant job

In the role of Senior Key Account Manager at a Nordic level, you will be responsible for developing and growing our most strategically important customers within the defense, government, and industrial sectors. You will drive both existing and new business within satellite communications (Satcom), RF technology, and advanced communication solutions, serving as the commercial link between the customer and our technical organization. You will work long-term on business development, strategic customer plans, complex contracts, and solution selling – always with a focus on security, robustness, and high availability.

Responsibilities

Your main areas of responsibility include:

• Own and develop relationships with key Nordic customers in defense, emergency preparedness, and industry
• Identify new business opportunities and drive expansion at both national and Nordic levels
• Lead advanced contract negotiations in security-classified and technically complex environments
• Manage customer plans, quotes, forecasts, and pipeline
• Collaborate closely with technical teams to ensure safe handover of business to operations and delivery
• Work in CRM systems and use industry-specific platforms such as Satcompass NextGen, Satcontrol, etc.
• Represent the company at customer meetings, trade fairs, and industry forums in the Nordics
• Continuously report business status, leads, and opportunities to the CEO

Qualifications

We are looking for someone who has/is:

• A bachelor's degree from a college or university in economics, engineering, or a military background with experience from the Armed Forces
• At least 5 years of experience in B2B sales and negotiation, preferably within Satcom, RF technology, telecom, defense, or advanced technical solution selling
• Experience selling to public authorities, the military, or other security-classified actors
• Technical understanding of communication technology, RF, telecom, or satellite systems
• Confident in complex procurement processes, long sales cycles, and strategic customer dialogues
• Experience with CRM systems
• Excellent communication skills in both Swedish and English, both spoken and written
• Class B driver's license (required)
• Willingness to travel within (primarily) the Nordics
• Swedish citizenship

Personality

To succeed in this role, we see that you possess the following competencies/traits:

• Technically interested and confident in dialogues with engineers, specialists, and operational users
• Relationship-building and communicative with the ability to build trust at the highest level
• Unpretentious, solution-oriented, and values-driven
• Self-driven with strong personal drive and good structure in complex projects
• Business strategic and analytical with a good ability to translate customer needs into business
• Thrives in environments where security, accuracy, and quality are high priorities

About the Company

We are a specialized technology company developing and delivering advanced communication solutions for customers with high demands on security, robustness, and availability. Our systems are often used by organizations where communication is business and society-critical – for example, defense, government authorities, and industrial actors. We combine technical expertise with close and long-term customer collaboration. Our culture is characterized by professionalism, simplicity, and collaboration, where everyone contributes to creating stable and future-proof solutions for our customers. Our Swedish headquarters is located in Stockholm and will move this spring to Sandsborgsvägen 55. We continue to grow in the Nordics as the need for secure communication increases.

Network Innovations Sweden is part of Network Innovations Inc, with headquarters in Canada and numerous offices spread around the world. NI Sweden is part of the EMEA business area, together with the offices in Germany and the Netherlands.