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Job: Service Attendant in Examination Services (Linköping, Norrköping, Kalmar, Jönköping)
Linköpings UniversitetÖstergötlands län, Linköping
Previous experience is desired
17 days left
to apply for the job
Do you want to contribute to a safe, smooth, and secure examination experience for our students? We are currently looking for employees for our locations in Linköping, Norrköping, Kalmar, and Jönköping.
About the job
As a service attendant within Examination Services, you are the university's face to students during exams, ensuring everything runs smoothly from entry to conclusion. Your work takes place in the examination rooms. At Linköping University, we have 5 examination periods, typically lasting 2 weeks in January, March, May/June, August, and October. During these periods, we expect you to have very high availability to work with us. There may also be shifts between examination periods, but to a lesser extent.
As a service attendant, you are responsible for:
- Preparing the examination hall for entry according to routines, including materials, signage, and equipment.
- Welcoming students, informing them of practical conditions, and creating a welcoming yet clear framework for the exam.
- Being available throughout the shift for questions and support, as well as solving simple technical issues during digital exams. Escalate to the technical attendant if necessary.
- Maintaining an active presence in the hall to support students and prevent cheating according to current routines.
- Handling deviations such as fire, illness, or suspicion of cheating according to established routines.
- Participating in preparatory meetings before examination periods and brief briefings before and after shifts.
To be successful as a service attendant, you should enjoy working in a team-oriented manner with a proactive approach.
About you
We are looking for someone who is attentive and accommodating, with a strong will and ability to find solutions to situations that may arise in the work. You work very well with others and relate to them in a perceptive and smooth way.
You take responsibility for your tasks and find it easy to adapt to changing conditions. If a stressful situation arises during an exam, you maintain your calm and can prioritize the right things with a realistic perspective.
We require you to have:
- High school diploma or equivalent
- Basic IT technical understanding, for example, the ability to troubleshoot simple errors
- Good ability to work with various computer programs
- Very good skills in spoken and written Swedish
- Basic skills in spoken and written English
It is an advantage if you also have experience of:
- Work within IT
- Supporting colleagues with basic IT issues
- Pedagogical work
- Working in teams and contributing to team development
Your workplace
The Local, Examination, and Scheduling Unit within the Student Department is responsible for scheduling and room booking, as well as the coordination and execution of written classroom exams, including the Swedish Scholastic Aptitude Test (Högskoleprovet). The unit employs approximately 30 permanent staff and over a hundred hourly-paid service attendants.
Read more about our activities at the Student Department here https://liu.se/organisation/liu/uf/sa (https://liu.se/organisation/liu/uf/sa)
About the employment
Part-time extra work. As an employee, you work the shifts you and your supervisor agree upon during a framework period of approximately 1.5 years. You are not guaranteed a specific amount of work.
We are looking for employees for various locations, but you will only have one placement location.
Written classroom exams are conducted daily between 8:00 and 19:00, with occasional extended hours until 22:00. Exams are also held on Saturdays during examination periods.
A few weeks per term are more exam-intensive, and during these weeks, you need to be available full-time.
Start date according to agreement.
Salary and benefits
Salary according to the local agreement for service attendants.
Read more about benefits for employees at https://liu.se/jobba-pa-liu/formaner (https://liu.se/jobba-pa-liu/formaner).
Union contact persons
Information about union contact persons, see https://liu.se/jobba-pa-liu/hjalp-for-sokande (https://liu.se/jobba-pa-liu/hjalp-for-sokande).
Application
Welcome to submit your application with CV and cover letter no later than April 20, 2026. You apply for this position by clicking the "Apply" button below. Applications received after the deadline will not be considered.
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