Vacant job

Tingstad is looking for engaged customer service representatives

At Tingstad, we value a working style where we learn from each other and take shared responsibility for results. Here, you become part of a team where we help each other and build knowledge together.

We believe that people develop when they are given the opportunity to take ownership, share their experiences, and work with a focus on both the customer and the company as a whole.

Your role – more than just customer service

As a customer service representative, you are a central part of the customer experience. You meet our business customers with attentiveness and engagement. Contact is made via telephone, email, and chat, where you guide them through both simple and more complex inquiries.

At Tingstad, you are encouraged to take ownership of every case – not just to solve problems, but to create value. This can involve taking initiative for improvements, sharing learnings with colleagues, or spotting opportunities in daily operations that move the entire department forward. The role also requires you to be a skilled administrator who thrives in an environment where both quality and efficiency are important.

You will work closely with salespeople and other internal teams, giving you broad insight into the business and variety in your workday.

Is this the right fit for you?

To thrive and succeed in this role, we believe you:

• Have a genuine interest in service and a desire to give customers the best possible experience.

• Take responsibility for your work and enjoy influencing results – for the customer, the team, and yourself.

• Have at least one year of experience in customer service or similar work, preferably with the telephone as your primary tool.

• Are confident working in systems and find it easy to adopt new routines and tools.

• Express yourself clearly and professionally in both speech and writing.

• Contribute to a positive atmosphere and appreciate being part of a tightly knit team with high engagement.

Development and opportunities – with us, the journey never ends

We view your development as an investment. Upon starting, you will receive a carefully planned introduction and regular check-ins with your immediate manager/team leader.

As part of our team, you work towards common goals while being encouraged to take responsibility for your own development.

We are proud that many of our employees have advanced within the company after a few years – could you be next?

The practical details

• Employment type: Permanent, 100%

• Working hours: Weekdays between 7:00–18:00 according to a rotating schedule

• Salary: 24,000–27,000 SEK per month depending on experience and competence

• Benefits: Wellness allowance and lunch benefit via Edenred

• Location: Tingstad headquarters, Gothenburg

Ready to grow with us?

Send your CV and cover letter to [email protected] no later than April 30, 2026

Interviews are conducted on an ongoing basis, so do not wait to apply!

Welcome to Tingstad – here we make a difference, every day.