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Receptionist/Switchboard Operator in the Public Sector

Adecco Sweden AB

Stockholms län, Stockholm

Previous experience is desired

5 days left
to apply for the job

Curious about working as a receptionist or switchboard operator in the public sector?

We are now looking for students, retirees, or those with another main occupation who want to work extra as a mobile consultant. As a mobile consultant, you are employed by us but work on assignments for our clients in the public sector, with a particular focus on government agencies. The role gives you the opportunity to gain valuable experience, work in different workplaces, and contribute where the need is greatest, while also providing you with a flexible employment form that can easily be combined with your main occupation.

In your role as a Receptionist, your main tasks will include:

  • Providing information services to customers and employees
  • Receiving visitors and deliveries
  • Assisting with the agency's service needs (e.g., booking, copying, purchasing, or registration)
  • Working with the agency's telephone service (e.g., connecting calls, ordering calls, moving extensions, and organizing conference calls)
  • Working with the agency's telephone service/switchboard, answering and forwarding incoming and outgoing calls
  • Entering new information into the switchboard's memory function

Requirements for the position:

  • High school or equivalent education
  • At least six (6) months of work experience as a receptionist and/or switchboard operator
  • Good knowledge of MS Office or equivalent
  • Experience using telephone switchboards and referral systems
  • Ability to communicate fluently in Swedish and English, both verbally and in writing.

In order for us to proceed with your application, you need to clearly state in your CV that all the above requirements are met. Indicate which assignment(s) demonstrate the required experience. The time period should be specified in year and month YY-MM.

About the position

The role aims to create a flexible and accessible consultant pool for short-term assignments with our clients. As a mobile consultant, you need to be aware that assignments can be booked at short notice and that the workload varies depending on needs. The work primarily involves covering absences and ensuring that our clients receive support when it is needed most.

There are no fixed working days, but assignments are always carried out during office hours, Monday to Friday. There are no evening or weekend shifts.

About you

We are looking for someone with a genuine interest in service and who enjoys being the first point of contact for both visitors and callers. You are communicative, helpful, and have a knack for creating a professional and positive first impression.

As a person, you are structured, meticulous, and resilient under stress, and you easily maintain order even when the pace increases. You are solution-oriented, take initiative, and enjoy contributing to a smooth everyday experience for both visitors and colleagues.

Since the role is mobile, we expect you to be flexible and quickly adapt to new workplaces, routines, and systems. You enjoy meeting different people, appreciate variety in your work, and feel confident representing both us and our clients in a professional manner. High integrity, responsibility, and a positive attitude are traits that will help you succeed in this role.

To ensure a competency-based recruitment process, we will use psychological tests. We will place great emphasis on personal suitability, and selection will be ongoing. The last application date is 2025-03-20

Contact Information

If you have any questions about the position or the recruitment process, you are warmly welcome to contact [email protected] (mailto:[email protected])

We look forward to receiving your application!

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