Vacant job

Do you have legal expertise and thrive in an independent role where you drive cases from start to finish? In this position, you will work with advanced claims handling, assess liability for damages, and support customers in disputes, as part of an unpretentious team and a company that values long-term relationships, security, and good service.

About the position

This position is a direct recruitment, meaning that the recruitment process is conducted through Bravura and you will be employed directly by Länsförsäkringar Gävleborg.

About the company

Länsförsäkringar Gävleborg is a customer-owned company with local roots and a long history in the region. The business consists of both banking and insurance, where the claims department handles everything from motor and personal injuries to corporate damages and legal protection.

In the liability and legal protection group, a smaller team with deep expertise in law and claims handling currently works. The culture is described as familial, friendly, and responsible – here, everyone helps each other, takes significant personal responsibility, and decisions are made quickly.

As an employee, you will enjoy attractive benefits, good development opportunities, and a workplace that trusts employees' ability to plan and execute their work.

Job responsibilities

In the role of claims adjuster within liability and legal protection, you will independently investigate and settle cases related to corporate clients. You are responsible for the entire process, from initial contact to final decision, which means you will make legal assessments, analyze claims for damages, and interpret insurance terms to determine whether compensation should be paid. A central part of the job is to assess whether the insured is liable for damages and the extent of that liability. In many cases, you will also support customers in disputes where you interpret legal protection terms, make legal considerations, and collaborate with external lawyers when the case requires specialized expertise.

You will have ongoing contact with customers who are in situations ranging from everyday to very complex, and you are responsible for communicating clear messages, providing continuous feedback, and creating security throughout the process. The work involves daily switching between legal analyses, customer dialogue, and collaboration with colleagues in both sales, corporate law, and other claims areas. If necessary, you will also collaborate with investigators when the case requires additional fact-finding.

• Investigate, assess, and settle liability claims and analyze claims for damages according to insurance terms

• Make legal assessments in disputes, interpret legal protection issues, and collaborate with external lawyers when specialized expertise is needed

• Maintain ongoing customer contact, provide clear messages, and ensure secure and professional feedback throughout the claims process

• Collaborate with internal colleagues in sales, corporate law, investigation, and other claims areas to get a complete picture of the case

• Drive cases independently and plan your own work in a self-directed environment, with support from both local colleagues and a national network

Education, experience, and personal qualities

• Legal expertise related to corporate damages, liability issues, and disputes, preferably with experience from government agencies, law firms, or similar legal roles

• Understanding of legislation, contracts, and damage assessments

• Experience in either claims handling or legal work (you need to be proficient in at least one of the areas)

• Previous experience as a claims adjuster in corporate damages is an advantage

To thrive in this role, you need to be confident in legal assessments, enjoy working independently, and have a natural ability to build trust with customers. You are meticulous, stay within the frameworks, and have integrity in your decisions. You are also empathetic and have an easy time providing feedback and creating security in cases that may be sensitive and complex for the customer. Collaboration and unpretentiousness are important in the team – and you need to thrive in an environment where everyone supports each other but also drives their own cases.

Additional information

Start: By agreement Location: Gävle Salary: By agreement

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means we will remove the ad when enough candidates have applied. If you are shortlisted for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

If you have questions, please feel free to reach out!

📧 [email protected]

📞 010-171 47 10

We recommend that you submit your application promptly as we conduct ongoing selection.

Welcome with your application!

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