Are you ready for a bigger task?

The Swedish Police Authority is Sweden's largest authority with approximately 40,700 employees across the country. With us, you have the opportunity to contribute to the Police's mission to increase safety and reduce crime in society.

The Northern Police Region is the largest region in terms of area. The region consists of the four northernmost counties in Sweden and is organized into four police areas: Jämtland, Norrbotten, Västerbotten, and Västernorrland, which are collectively divided into 12 local police areas. The Local Police Area of Eastern Norrbotten is part of the Norrbotten police area. Within the local police area, there are intervention and crime prevention activities, investigation groups, as well as support and service.

We are looking for you to work as an administrator within the police service office for our support and service operations. The position is a temporary contract.

JOB RESPONSIBILITIES

Employees within the police authority's service office are the face of the authority and often the first contact for the public - an important point of contact. The operation is both an exercise of authority and a service function with availability for both external and internal service. Serving as an administrator within the service office is a significant role in strengthening trust in police operations by demonstrating commitment, quality, and security in the handling of cases combined with a pleasant demeanor. You will therefore have an important role within the framework of the police's service mission. Main job responsibilities:

• Process both applications and releases of passports and national ID cards
• Receive/register reports from the public
• Handle lost property
• Receive permits, submit weapons, contest parking fines, request public documents, and extracts from the criminal record
• Communicate with internal and external actors, both through physical meetings and various communication channels
• Collaborate internally within the police authority and externally with other authorities and community actors

Additional job responsibilities may occur as the inflow of cases varies. You will primarily be based in Kalix, but other locations may temporarily be relevant for service, with Kalix as the starting point.

QUALIFICATIONS

This is an opportunity for you who have:

• Completed upper secondary education or equivalent knowledge acquired in another way
• Relevant work experience in service with external direct contacts in the form of personal meetings as assessed by the employer
• Very good ability to express yourself in Swedish, both spoken and written
• Good ability to express yourself in English, both spoken and written
• Good computer skills and an ease in learning new IT systems
• Driver's license B

It is meritorious if you also have:

• At least 1 year of relevant work experience in service with external direct contacts in the form of personal meetings as assessed by the employer
• Current experience working in a reception or similar as assessed by the employer as relevant for the position
• Current experience with administrative tasks that the employer assesses as relevant for the position
• Current experience working within the Police Authority or another government agency that the employer assesses as relevant
• Proficiency in additional languages that the employer assesses as relevant beyond Swedish and English, where you can use the language in your professional practice
• Knowledge/skills regarding relevant police data systems such as RES, Durtvå, lost property, PÄR, etc.

Personal qualities

We are looking for someone who is social, enjoys being the authority's face to the public, and understands what employment with the Police entails. Since the work is outward-facing with daily contact with people, we place great importance on your communication skills. In this role, you will have many points of contact, and collaboration is a significant part of everyday life, which requires good teamwork skills. You are service-oriented and focused on delivering a good customer experience. Since the work varies with sometimes high work pace, we believe you are a person who thrives in this environment and can maintain a flexible approach. At the same time, we see that you take responsibility for your work and can work meticulously.

We will place great emphasis on personal qualities.

OTHER

Employment: Temporary, starting by agreement but no later than 2026-09-30, with the possibility of extension.
Job title: Administrator
Work location: Kalix
Working hours: Working hours are primarily weekdays 8-16:30, evening and weekend work may occur
Function: Reception Administrator

Apply by attaching your CV (we do not want a personal letter) and answering the selection questions. The questions are based on the requirements profile for this recruitment, and your answers will form the basis for the selection process. Therefore, it is important that you respond clearly and thoroughly to the questions and do not refer to other documents, e.g., CV. Answering the questions is a prerequisite for your application to be considered complete.
Please note that requirements and any merits must be met at the time of application.

We use e-recruitment to streamline and ensure the quality of the recruitment process. Applications for this position will only be accepted via the Police's recruitment support Visma Recruit. If you have protected personal information, references, or similar information that you consider sensitive, we recommend that you contact the responsible HR consultant before proceeding with your application. If you wish to supplement your application, please contact the responsible HR consultant.

Employment with the Police Authority may begin with a six-month probationary period. Selection tests may occur as part of the recruitment process. The Police Authority is Sweden's largest authority. We offer you a workplace that stimulates diversity, creativity, and personal development. Please read about our benefits as an employee of the police at: https://polisen.se/erbjudande (https://polisen.se/erbjudande)

We conduct our operations according to the six principles of the state value base: democracy, legality, objectivity, freedom of opinion, respect, and efficiency and service. As an employee of the police, you are expected to act according to these principles and contribute to their maintenance. This is a prerequisite for legal security, legal certainty, and for the police's legitimacy in society. As a representative of the police, you respect everyone's equal value and create trust in the police. Please read more about the police and our operations at polisen.se

Warm welcome to your application!