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- Customer Service Representative Focused on Customer Experience
Customer Service Representative Focused on Customer Experience
Responda Group ABNorrbottens län, Haparanda
Previous experience is desired
179 days left
to apply for the job
We are looking for you who want to take the next step in your career! With a burning interest in customer service and varied tasks, you will become a key player in delivering a world-class customer experience and creating long-term customer relationships!
About the position ⚡As a customer service representative, your role is crucial for good customer experiences and successful service. You will receive incoming calls, emails, chats, and help customers through engaged and meaningful service where you create well-tailored solutions for the customer's needs.
You will:Receive incoming customer calls and meet the customer's needs with professionalism and engagement
Develop in various areas and tasks
Work with administrative tasks such as emails, chats, and case management
Offer tailored solutions to build valuable and long-term customer relationships
Work towards set goals and receive ongoing support and feedback from your leader
Salary according to collective agreement via Unionen and Almega.
Two weeks of paid training and ongoing coaching and education in your role.
Great opportunities for career development within the company.
Wellness allowance
Modern office in a stimulating and active work environment with team activities and fun events to promote a good community!
Have an interest in service and trying new areas and are driven to develop
Have a focus on success - a driven and engaged star who wants to take their career to the next level!
Thrive in collaborating to achieve common and individual goals.
Are proactive and take initiative in your work performance and contribute to the team's development
Previous experience in service is a merit, but not a requirement - we provide you with the tools to succeed!
Requirements for the positionFluent in Swedish in both speech and writing
Good knowledge of English
Computer literate
Approved high school education
Start: By agreement
Employment form: We initially offer a need-based employment with good opportunities for permanent employment for the right person.
Working hours: Our operations are running on weekdays, evenings, and weekends, which provides good opportunities for flexible working hours that work for you and the business.
Are you ready for the next step in your career? Don't hesitate - send in your application today! We look forward to hearing from you!
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