Vacant job

Human Talent is looking for Customer Service Representatives for evenings/weekends!

About the position

Human Talent specializes in matching driven and committed athletes and individuals with the valuable qualities that come from a sports background with job opportunities. We believe that the skills developed through sports – such as teamwork, discipline, goal orientation, and the ability to perform under pressure – are invaluable in the workplace.

About Human Talent

Human Talent specializes in matching employers with talents who possess qualities such as discipline, collaboration, and a strong work ethic. Our clients span various industries, and we offer exciting opportunities for those looking to develop in customer service and administration.

Human Talent is also actively involved in the sports world, helping active athletes and individuals with a sports background find various job opportunities. We see great benefits in the qualities that athletes develop, such as discipline, goal orientation, and teamwork.

Your responsibilities

As a customer service representative, you will have a varied and rewarding workday with tasks such as:

• Answering incoming calls, emails, and chats from customers
• Providing professional service and support on various matters
• Handling administrative tasks related to customer service
• Guiding customers through the company's digital services and systems
• Collaborating with colleagues to ensure the best possible customer experience

The job involves both independent tasks and teamwork. Your service mindset and ability to work in a structured manner will be important assets.

Your profile

We are looking for someone who is engaged, service-oriented, and thrives in a dynamic work environment. Previous experience in customer service is a plus, but not a requirement. We expect you to have qualities such as:

• Positive and solution-oriented – you have a desire to help customers in the best way
• Detail-oriented and responsible – you work independently and ensure that tasks are completed accurately
• Flexible and stress-resistant – you enjoy varied tasks and can handle multiple cases simultaneously
• Sports background – you are an active athlete or have a sports background

Requirements

• Fluent Swedish in speech and writing
• Basic knowledge of English
• Good computer skills and ability to quickly learn new systems

Meritorious

• Previous experience in customer service
• Experience in administration or support
• Knowledge of various customer service systems

Additional information

Work location: Piteå

Working hours: Evenings and weekends

Employment rate: 50%

Start: February

Application

Are you ready for a new challenge in customer service? Send your application to Human Talent today and become part of our team!