Summer Job as Service Officer

Do you want a summer job where you make a real difference every day? We are now looking for a Service Officer for Internal Services for the period from April to August or by agreement. Here you will have an important role in making everyday life work for the municipality's employees – through clear service, structure, and a professional approach.

YOUR ROLE

As a Service Officer, you provide professional support to the municipality's employees via our reception, email, e-services, and phone. You guide and inform, receive orders, and respond to status inquiries. This may involve handing out keys and access cards, providing work clothes, or giving information to new employees. You also handle feedback and ensure that cases are followed up in a professional manner.

The work takes place in several digital operational systems where you switch between different cases throughout the day. You collaborate closely with your colleagues in Internal Services and with employees in the municipality's operations. Working hours are scheduled Monday to Friday.

It is a varied job where the pace can be high at times – and where your structure and approach make a difference.

YOUR COMPETENCE AND EXPERIENCE

We are looking for someone with work experience in service with customer contact via both phone and personal meetings. You have good digital skills and feel comfortable working in multiple systems simultaneously. You quickly familiarize yourself with new tools and use them effectively in your daily work.

You have good communication skills in both spoken and written Swedish and can adapt your message according to the recipient and situation.

To succeed in this role, you need to be structured and able to prioritize even when the pace is high. You are confident in meeting other people and build trust through a professional and friendly approach. You are relationship-oriented and enjoy collaborating, while also being solution-oriented and seeing opportunities when challenges arise.

YOUR NEW WORKPLACE

You will be part of Internal Services within the Support and Facilities administration. Here we work together to provide the best possible support to the municipality's employees in their daily lives. We meet people from the entire organization, and each day brings new questions, new contacts, and new ways to contribute.

You will join an engaged team where we help each other, develop our working methods, and strive to provide high-quality service. Here you will work in an operation that is important for the entire municipality to function – every day.

GOOD TO KNOW

We recruit based on competence and focus on your experience, knowledge, and potential. Instead of a personal letter, you will answer a few selection questions and attach an updated CV.

Would you like to know more about what it is like to live and work in our municipality? Read more about Skellefteå as a place to live (https://skelleftea.se/). Here you can also read about our benefits (https://skelleftea.se/formaner) and see salary statistics (https://skelleftea.se/lonestatistik) for different job roles in the municipality.