Welcome to a job that actively improves Sweden's labor market!

Our mission is to create social benefit by connecting job seekers and employers.

At the same time, we are committed to providing fair and equal service to our citizens. Together, we get Sweden to work! Do you want to be one of us?

Job Description

We are looking for employment officers for the National Planning and Assessment department within the Swedish Public Employment Service. The work involves focusing on job seekers and employers and contributing every day to bringing more people closer to work or education.

As an employment officer in these areas, you provide service and support to job seekers and employers via phone and digital channels throughout the country. In National Assessment and Planning, the mission is to meet new job seekers for an initial assessment and planning, as well as to be responsible for matching to work or education and making decisions. The work requires a structured approach in a daily routine with scheduled tasks.

To succeed in the role, we see that you enjoy:

• Interpreting and applying laws and regulations
• Documenting information securely
• Working with people
• Navigating and working in multiple systems simultaneously
• Working towards set goals

Your employment begins with an introduction where you will be well-equipped with the necessary skills to handle your upcoming tasks as a civil servant.

If you are ready to make a difference in this important social mission for a developing and supportive organization, then the Swedish Public Employment Service is the place for you.

Basic requirements for the position

• University/higher education of at least 180 higher education credits (120 credits according to the previous system)
• Alternatively, have worked at the Swedish Public Employment Service as an employment officer, decision maker, customer resource, case officer, or service officer

And

• At least 2 years of work experience, working at least 50 percent over a total of two years
• Very good knowledge of Swedish, i.e., good ability to communicate in speech and writing, as well as high reading comprehension

Other merits for the position

• Worked at least 1 year in a government agency
• Worked at least 1 year with guidance towards work and/or studies
• Experience in providing support and service via phone and digital channels
• Other equivalent experience

The government value base guides us in our daily work. As an employee with us, you are expected to work fairly, impartially, and with high integrity, as well as contribute to maintaining and strengthening trust in our authority. Read more here (https://www.jobbastatligt.se/var-vardegrund).

In addition to these qualifications, you have personal ability and inclination to work in accordance with the Swedish Public Employment Service's employee criteria:

• Responsible
• Proactive
• Results-oriented

Our offer

The position is a permanent full-time employment starting with a six-month probationary period. Start date by agreement. The place of employment is Söderhamn.

We offer you the opportunity to work in a workplace where we value the balance between work and private life. You will have access to a generous vacation agreement, flexible working hours, and the opportunity to work remotely for part of your working time when the business allows. We also include wellness during working hours and a favorable wellness allowance.

Read more about our organization and our mission on our website here (https://arbetsformedlingen.se/om-oss).

Application

Welcome with your application by 2026-02-20.

Attach your CV specifying the years, months, and tasks for each employment, as well as certificates that support the requirements for education and/or work experience in your application. It is important that you answer the selection questions in detail and truthfully, so that we can get a clear picture of your experience. If the requested information is not provided, you risk being excluded from the selection. You do not need to submit a cover letter.

If you have protected personal information, contact the Recruitment Partner named in the ad for assistance in submitting your application.

At the Swedish Public Employment Service, an evidence-based recruitment process is applied. You can read more about our recruitment process on our website here (https://arbetsformedlingen.se/om-oss/jobba-hos-oss).

Selection tests may occur in our recruitment process, and we will provide you with more information about the process via email after the application period has ended.

We actively work to be an authority free from discrimination. It is important for us to utilize all competencies, and we welcome all applicants. We view positively if you have knowledge of any of our national minority languages.

Welcome to the job that gets Sweden to work! Here you work on behalf of the government for a labor market that helps people move forward. We unlock opportunities so that job seekers find employment and employers find their next employee. To achieve the goal, we need to collaborate, both within the agency and with various external actors across the country. Together, we drive change, develop new working methods, and create solutions that allow Sweden to continue moving forward.