Vacant job

Bixia is an electricity trading company with about 70 employees and is owned by Tekniska Verken in Linköping – the energy company that builds the world’s most resource-efficient region and contributes to real change. A greener, healthier, and more sustainable change is achieved by driving the development of locally produced electricity from renewable energy sources and by promoting local initiatives and investing in local producers. The electricity industry, like many other industries, is facing significant changes. The digital development affects society as a whole, and this industry is no exception. Making sustainable choices of products and services is becoming increasingly obvious, and Bixia and Tekniska Verken want to be a clear player in that.

Recently, Bixia and Tekniska Verken's customer service merged and have since been working as a joint team with a clear focus on growing together. There is currently a major effort underway to broaden the competence within the entire group – something that creates better service and greater development opportunities for you as an employee. This means that as an Advisory Salesperson, you have good opportunities to develop in several areas.

As an advisory salesperson in Bixia and Tekniska Verken's customer service department, you assist customers with good service and advisory sales regarding Bixia's and Tekniska Verken's products and services, such as sustainable electricity choices or additional services like solar panels and charging boxes. It is a varied job where you help customers via phone, email, and chat. Your customer base consists mainly of private individuals but also includes small and medium-sized enterprises to some extent.

In your role, you are empathetic and read the customer's individual needs and work with advisory sales. You handle cases and are responsible for simpler investigations and actions regarding invoices, contracts, and prices. You provide support to customers on questions about energy-smart homes and related services.

To fit into the role, you have previously held positions where customer contact and sales have been natural parts, and you want to work in a company with modern values. An interest in environmental or energy issues is an advantage, but the most important thing is that you have the willingness to learn about the business. You have excellent knowledge of Swedish and English. If you speak additional languages, such as Arabic, it is a merit. Since the computer is your primary working tool, you have good computer skills.

With us, the pace can be high at times, so you as a person are motivated by that and enjoy working when things are happening. Furthermore, you are customer-oriented, solution-focused, fearless, and curious. You thrive in a sales role, both working with upselling during incoming calls and calling potential new customers. The role requires you to be self-driven, flexible, and proactive.

Start date: By agreement
Location: Brogatan 1 in Linköping, beautifully located next to Stångån
Scope: Full-time
Working hours: Office hours, weekdays 8 AM - 5 PM
Employment: Fixed-term employment for 6 months as a consultant via OnePartnerGroup, with good opportunities for extension and eventually transitioning to being employed directly by us at Bixia.

This recruitment is conducted in collaboration with OnePartnerGroup. If you have any questions, please contact the responsible recruitment consultant and consulting manager Julius Danielsson at: [email protected] or 0730-464173. Please note that due to GDPR, we do not accept applications via email. All applicants will receive initial feedback within two weeks of their application being submitted; if you have not received feedback within two weeks, we ask you to check that emails from us have not ended up in your spam folder and that you have provided the correct email address in your profile with us.

Our recruitment process consists of the following steps: Phone interview, competency-based tests measuring problem-solving ability and personality (total time together about 45 minutes), in-depth interview, reference checking, background check, and customer interview.

Selection is ongoing, so do not hesitate to submit your application today; we look forward to receiving it!