Vacant job

Customer Service Representative for Part-Time Employment in a Young and Driven Team!

Conrad Electronics Nordic AB was founded in 2005. Today, we are 100 percent an e-commerce-driven company with more than 750,000 attractive products in electronics and technology. We are a small, efficient organization located in attractive, modern premises at Skeppsgatan 19 in Västra Hamnen, Malmö.

Conrad Electronics Nordic AB is a subsidiary of Conrad Electronic, which is a 100-year-young family business located in Bavaria, Germany. Conrad Electronic has an annual turnover of more than 10 billion SEK and employs over 2,500 people in 17 countries.

Our goal is to become Europe's leading purchasing platform for B2B. We aim to meet all technical business needs of both our corporate customers and end customers with our unique, broad, and deep product range and our tailored services. Our motto that permeates everything we do is: "All Parts of Success"

Job Responsibilities

We are looking for reinforcement for our customer service team! The role in the customer service function means that you will assist with inquiries from customers in Sweden and Denmark.

The position is a needs-based employment (part-time as needed) where you work by agreement, based on the needs of the business. You will respond to incoming inquiries from customers regarding both product-specific questions and deliveries and returns. Questions are primarily answered via email, but case handling via phone may occur.

In addition, there will also be administration related to the customer's case as well as updating and developing our website.

Your primary task is to provide good service to customers and help ensure that customers receive the right product based on their specific needs and wishes. You will be part of a smaller team and report directly to the customer service manager.

Background/Profile

You have completed your high school education and we would like you to have experience from a similar role previously. Experience in e-commerce is an advantage.

It is advantageous if you can speak Danish, as well as English and Swedish, both in writing and speaking. We see it as a plus if you can speak German and have experience with the SAP or Zendesk systems. Additionally, a strong interest in technology is essential!

Personal Qualities

You enjoy teamwork and do not hesitate to support your colleagues when needed! You are looking for a workplace with an open atmosphere and describe yourself as open-minded, communicative, and social. Furthermore, you have a strong service spirit and are keen to make a difference in your work – every day.

Scope/Location/Start Date

Needs-based employment (Part-time as needed) / Malmö / Immediate

Information

Selection and interviews are ongoing, and the position may be filled quickly, so we encourage you to apply as soon as possible.

Please send your application (CV and cover letter) to [email protected]

Welcome with your application!