Head of the Management Staff

Do you have management experience and a good understanding of the leadership and governance of an authority? Then this could be the position for you. The Swedish Customs is looking for a head of the management staff. With us, you will work in an exciting organization that contributes to creating a safe and secure society!

About the position

As the head of the management staff, you are responsible for the leadership and governance of the management staff's operations, and you are accountable for achieving good results and providing effective leadership. The head of the staff is also part of the management group of the Swedish Customs, and an important task is to work together with others in the management group to handle overarching operational issues. Your main responsibilities include:

• Accountability for the goals and results of the management staff and strategic responsibility for the leadership and governance of the operations, as well as overall budget and personnel responsibility.
• Collaborate closely with the management and provide support in governance issues.
• Develop the operations and lead change initiatives.
• Adapt the operations when new needs arise and prioritize what is most important to do in the short and long term.
• Have good awareness of the external environment and understand how it affects the operations of the Swedish Customs and act accordingly.
• Contact with the Ministry of Finance on various issues.
• Represent the authority in external contexts nationally and internationally.

We are looking for someone who has:

• Experience in a managerial position as a head of staff or equivalent and experience in leading and developing an organization with proven results.
• Experience in a managerial position within an authority and therefore a good understanding of how an authority operates in terms of leadership, governance, organization, and follow-up.
• A university degree in political science, economics, or law, or other education or experience that we assess as relevant.
• Leadership training.
• Swedish citizenship.

It is advantageous if you have:

• Experience in the operational area of the Swedish Customs.
• Experience in operational governance and operational analysis.
• Experience in management group work.
• Experience in international cooperation.

Personal qualities

We are looking for someone who has a strong ability to contribute to the leadership and governance of the management staff's operations, create clear structures, and deliver good results. You are used to handling multiple issues simultaneously. You have a strong ability to develop both people and operations through a coaching and communicative leadership style, and you understand the importance of creating engagement and accountability among your employees. As a person, you have the courage to make decisions, are action-oriented, and drive towards set goals. You have a strategic perspective and a good overall view, and you can challenge yourself and others to stimulate innovation and change. You should be communicative, easy to collaborate with, and able to create connections with others both within and outside the Swedish Customs.

We offer you

By working at the Swedish Customs, you have an important job where you contribute to a safe and secure society. We highly value job satisfaction and professional development and strive for you as an employee to maintain a good balance between work and leisure. With us, you will have secure employment conditions, and our benefits include wellness grants, subsidized medications, and good vacation and pension terms. There is also the possibility to work partially from home when the operations allow it. As the head of staff, you have trust-based working hours and the possibility of a company car.

Other

Reference number: TV-2026-02569.

Location: Stockholm.

The employment is a permanent position, and individual salary setting applies. Within the Swedish Customs, fixed-term management appointments of 5 years are applied with the possibility of extension.

Start date: By agreement.

We place high demands on our employees' security and confidentiality awareness. Before a hiring decision is made, you will undergo a drug test and background check. The position is classified in a security class, which means that a security review with a register check according to the Security Protection Act will be conducted before employment, and Swedish citizenship is required. The Swedish Customs is a total defense authority, and upon employment, you may be assigned to the Swedish Customs in case of war.

The Swedish Customs values the qualities that contribute to the organization by having a balanced gender distribution and ethnic diversity.

For more information and application

Inquiries about the position can be made by Johan Norrman at 08-405 00 22 or Bodil Taylor at 08-456 55 60. For questions about the recruitment process, you can call the Swedish Customs HR support at 060-67 25 85. Union representatives are Ulf G Persson for OFR-P/TULL-KUST at 040-661 33 and Katarina Hernhut for Saco-S at 08-456 52 65.

Your application, including a personal letter and CV/resume, must be submitted to the Swedish Customs no later than February 17. You apply via the electronic application form below.

We kindly ask for no contact with staffing and recruitment companies or advertisers.

The Swedish Customs is a government authority that controls the flow of goods across Sweden's borders. With the vision that only approved goods should pass the border, we prevent illegal goods from entering the country and contribute to a safer society. We simplify trade with other countries and lay the foundation for increased growth and competition on equal terms. The Swedish Customs, founded in 1636, currently has about 2,600 employees and is led by the Director General of Customs, Johan Norrman.