Vacant job

Tavex Group is the leading player in precious metals and currency exchange in Northern Europe. We are present in 13 countries and continue to expand. At Tavex AB in Sweden, we have guaranteed quality and built trust for over 20 years. Our experience is evidenced by a AAA rating from Dun & Bradstreet – a rating that only 3% of companies in Sweden have.

We are now looking for a dedicated colleague who wants to take the next step in their career with us!

About the position:

If you are service-oriented, have a strong drive to achieve sales goals, enjoy new challenges, and are a true team player – then you are the right person for this position!

Your tasks and responsibilities as a customer service representative:

• Welcome customers in the store and inform them about our main products: investment gold, investment silver, currency exchange, and money transfers.
• Handle payments (cash and card), issue receipts/invoices, and register transactions.
• Provide excellent customer service by answering questions about prices, promotions, and investment options.
• Continuously work to prevent money laundering and participate in regular training on current laws and regulations.
• Perform administrative tasks related to sales.
• Promote products and services through an active sales strategy.

Who we believe you are:

• You are customer-oriented, problem-solving, and responsible.
• You speak and write fluent Swedish and English.
• You have completed high school education and are comfortable working with numbers.
• You have good computer skills (Microsoft Office, Windows, Teams).

Meritorious:

• Previous work experience in sales, finance, or exchange operations is a plus.

We offer:

• A supportive and positive work environment where we value collaboration and job satisfaction
• Fun and engaging team-building activities
• Flexible work schedule
• Wellness allowance of 5,000 SEK
• A pleasant workplace in central Stockholm – at Östermalmstorg and in Liljeholmen Galleria

If you want to help shape the future of investment metals while developing in a dynamic and inclusive environment – then Tavex AB is the right place for you.

Welcome to become a part of our team and contribute to a brighter future – for yourself and our industry!

In connection with the recruitment, Tavex AB processes personal data in accordance with the General Data Protection Regulation (GDPR).