Job Advertisement: Positions in Travel and Conference Booking

The Swedish Prison and Probation Service is growing – we are building new, renovating, and expanding, and we are now looking for more employees. Our primary goal is to reduce recidivism – to break the vicious cycle. If we succeed, society becomes safer and more secure for everyone. We are the authority responsible for prisons, probation services, detention centers, and client transport.

The Correctional Service's Service Center (KSC) supports the authority in personnel and economic administrative services, support functions, booking of business trips and conferences, as well as the authority's switchboard function. The goal of KSC is to reduce administration for managers and client-facing staff through a mix of centralization and increased support.

The positions are located within the customer center section. The section's responsibilities include travel and conference booking, switchboard, visitor booking, office services, reception, and administrative support.

JOB DUTIES

The positions are placed in the group for Travel and Conference Booking. The travel booking includes planning and booking travel and hotels for employees and clients of the Swedish Prison and Probation Service, as well as booking conferences. We book travel in various web-based booking systems, and the position includes close contact with our contractual suppliers. We work in teams to provide good service and quality. We actively work to develop our staff and our services.

QUALIFICATIONS

For us, it is important that you share the fundamental values of the Swedish Prison and Probation Service regarding a humane view of humanity, respect for the individual, and belief in the human will and ability to develop. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, you are expected to contribute to ensuring that everyone is treated equally with your approach. We place great emphasis on personal suitability.

We are looking for someone who has:

• Complete upper secondary education in the form of a final certificate or upper secondary diploma
• Experience in service work
• Experience in travel and/or conference booking
• Previous experience in service via telephone
• Ability to express yourself well in spoken and written Swedish
• Good knowledge of the Office suite

It is advantageous if you have:

• Experience from a travel agency, hotel, or other booking service
• Experience working in case management systems
• Experience working in a government authority
• Experience with the following systems: Trio Agent, TripRacer, or other travel-related web booking systems

OTHER

The Swedish Prison and Probation Service has chosen to remove the personal letter and replaced it with selection questions that are relevant to the position. The answers to the selection questions and CV will determine whether you are qualified to proceed in the process.

To be considered for employment within the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security, and confidentiality awareness, and comply with applicable laws. This means that you stand up for democratic values and the governmental values that apply to the operations of the Swedish Prison and Probation Service.

Some positions are classified in security class, and a security review with background check will be conducted before a hiring decision is made. For certain security-classified positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants with diverse backgrounds and experiences. Read more about the security review at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/)

The position may involve military placement within the Swedish Prison and Probation Service. Read more about military placement at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/)

Individual salary setting applies.

Probationary employment may be applied.

The Swedish Prison and Probation Service strives for a balanced gender distribution and increased diversity.

To submit your application, click on the application link in the advertisement. Questions about how to apply and submit your CV should be directed to Visma Recruit. Questions about specific jobs will be answered by the contact person mentioned in the advertisement.

We kindly but firmly request no direct contact with staffing and recruitment companies or sellers of recruitment ads. The Swedish Prison and Probation Service has contracted agreements.