Make a Difference. Every Day.

Do you want to be part of a stimulating and developing workplace that strives for job satisfaction, good community, and values competence development? We are now looking forward to welcoming you who are interested in working with us at the medical reception on a temporary basis!

Hässleholm Hospital has three areas of operation (VO), VO medicine, VO rehabilitation, and VO orthopedics. VO medicine includes the medical reception, medical department, neurology and rehabilitation department, and acute medical department. We also have a close collaboration with the emergency department, which belongs to the Management Near Care and Health.

Here at the medical reception, we have about 40 employees, including nurses, nursing assistants, secretaries, and administrators, as well as biomedical analysts. We have a close collaboration with the doctors to create the best conditions for good, close, and patient-safe care for our residents. The medical reception includes several clinics and covers diseases related to the heart, stroke, allergies, diabetes, hematology, and neurology.

JOB RESPONSIBILITIES

We are a dedicated team of secretaries and administrators who work together to develop and improve our operations. We are now looking for a colleague on a temporary basis who wants to contribute with their expertise and become part of our collaboration.

The workgroup consists of 13 secretaries and 2 administrators who are divided into different sections but always support each other when needed. Our working hours are during office hours, Monday to Friday, and we usually know in advance what is planned for the upcoming day and week, which promotes a functioning flexible schedule. We strive to adapt the work and tasks based on competence and what each employee is good at or interested in.

As an administrator at the Medical Reception, your main tasks will include answering the patient phone where we receive calls from patients, relatives, our operations at the hospital, and external healthcare providers, and forwarding calls to the right instance. We also process medication requests to doctors that come in via phone and 1177.

The tasks include booking testing times and phone appointments with doctors, as well as handling cases that come in via 1177, which are processed continuously throughout the day. It also includes distributing what the secretaries have written to doctors for signing, handling mail, and providing support to the secretaries in their work.

QUALIFICATIONS

We are looking for someone who has a completed upper secondary education and good knowledge of Swedish in both speech and writing. You can understand and express yourself well in English. Previous experience in administrative work is required for the position. You are an experienced user of Office 365 and have good system skills.

It is an advantage if you have post-secondary administrative education. Experience with invoicing and knowledge of systems such as ACE, Melior, or Pasis is also considered an advantage.

As a person, you are structured, meticulous, and self-driven. You thrive in a varied everyday life, are solution-oriented, and have an easy time prioritizing and adapting to changes. You have a high sense of service and are comfortable collaborating with both managers, colleagues, and external contacts. Your communicative ability and willingness to contribute to a good work environment are an obvious part of your working method. We care about a good work environment, and therefore great importance will be placed on personal suitability.

In this recruitment, we are working with ongoing selection. Warm welcome with your application!

Please note that the positions are temporary.