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Customer Activation Specialist at Betao

Betao AB

Stockholms län, Stockholm

Previous experience is desired

28 days left
to apply for the job

About Betao

Betao is where Swedish efficiency meets French entrepreneurial energy.

Since 2013, we have been supporting aspiring entrepreneurs in France with their first administrative steps through Portail Auto-Entrepreneur and Solo, our management platform dedicated to freelancers.

Our ambition is simple: make entrepreneurship easier in France, while working from our offices in the heart of Stockholm.

The profile we are looking for

We are looking for an early-career profile with a strong interest in customer relations and sales, who will play a central role in our daily operations.

What matters most to us:

  • You are starting your career and have excellent interpersonal skills
  • You enjoy selling, convincing, and building trusting relationships
  • You know how to listen, understand needs, and provide clear, thoughtful advice
  • You are curious, well-organised, and comfortable with digital tools
  • You are interested in entrepreneurship and administrative processes
  • You are fluent in French and have a good working knowledge of English (internal working language)

We expect you to have a genuine ability to identify user needs and present our offers in a natural, ethical, and convincing way.

Your day-to-day responsibilities

As a Customer Activation Specialist, you will often be the first point of contact for our users—and sometimes their very first support in their entrepreneurial journey.

Your responsibilities will include:

  • Supporting, reassuring, and guiding users by phone and email
  • Turning complex administrative processes into a smooth and accessible experience
  • Building customer loyalty around our management tools and proposing relevant partner services
  • Actively contributing to the improvement of our tools and processes—your ideas truly matter
  • Developing strong expertise in French administrative procedures
  • Adapting to a fast-changing environment where agility and responsiveness are key

You will benefit from a comprehensive onboarding, including tool training, service discovery, and personalised support from your manager.

Why join Betao?

We place great importance on the well-being and professional growth of our teams. At Betao, you will find:

  • Real impact: every interaction helps someone start their business
  • A healthy start-up culture: direct feedback and strong team spirit
  • A hybrid work model: office-based in Stockholm with weekly remote work options
  • A wellness (Friskvård) budget of 5,000 SEK per year
  • Training and development opportunities (courses, books, coaching)
  • Offices in central Stockholm, 5 minutes’ walk from the Central Station

Recruitment process

  • A 30-minute introductory call with HR
  • A 1-hour interview with your future manager, including a practical case-study
  • Job offer

Compensation

  • 26,000 SEK gross/month + monthly bonus

Interested?

Apply directly via Teamtailor.

Start date: as soon as possible — we are happy to wait for the right person.

At Betao, we value diversity and inclusion. Regardless of your background, origin, gender, or age, every profile is welcomed with equal consideration.

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