Welcome to the Care and Social Services Administration

We work with support and care for the elderly and for people with disabilities. The goal is for them to live as active and independent lives as possible.

The Care and Social Services Administration is one of Sweden's largest employers in municipal care and social services. Here, approximately 7,500 employees work based on our values – making a difference, working together, and welcoming innovation. With us, there are great opportunities to take responsibility, develop, and contribute with your skills. We strive for an organizational culture based on trust and pride in our work.

More information about working in Uppsala Municipality can be found at this link (https://www.uppsala.se/jobb/vard-halsa-omsorg/).

Within the Care and Social Services Administration, full-time work is the norm. This means that all permanent employees fundamentally have a full-time position. More information about what this means for this position will be provided during a potential interview. Exceptions to the full-time norm are personal assistants.

Do you want to make a difference in people's lives?

We are now strengthening our units with additional case officers for the elderly authority. As a case officer with us, you will have the opportunity to work in a multifaceted role that involves meeting people with different life situations and helping them get the support and assistance they need according to the Social Services Act. We offer a modern working environment in central Uppsala, flexibility, and opportunities for development. Apply now and become part of our team!

Welcome to our workplace in central Uppsala!

We are located in the City Hall, right in the heart of Uppsala. Here, you have the opportunity to choose your workspace based on your specific tasks, giving you great freedom to plan your work independently. Thanks to our digitized case management process, you have the opportunity to work from home 1-2 days a week, if your tasks allow it. This provides a good balance between work and private life. We strive to be transparent towards our users and fulfill our service obligations, while also being legally secure and efficient in our case management.

Development and Support

We are constantly working on development, both personal and organizational, and you have the opportunity to contribute to this development. We work in a complex organization with occasionally high tempo, and you need to be someone who can independently plan your work to meet the needs of the organization. But you are not alone - colleagues in the unit work closely together, and the team leader is there to support you in your cases. We offer an introduction period where you will receive support from a mentor and an introduction program with training that is valuable in the role of a case officer. This gives you a good start in your new job and the opportunity to develop in your role.

Your Responsibilities

The role of a case officer is multifaceted. In your work, you will meet people with different life situations, some more complex than others.

Your responsibilities include:

• Receiving applications, investigating needs, making decisions, and following up cases in close contact with the user, relatives, and others in the user's network
• Collaborating with other administrations, authorities, and the region during discharge planning
• Informing about the authority's assignments and interventions, relevant legislation, and the user's rights
• Actively seeking information about new rulings and using legal databases to stay updated on the legal situation.

Qualifications

We are looking for someone with a degree in social work, a degree from a social care program, or another education that the employer deems relevant for the position. Experience in case management is required. The work requires good verbal and written skills in Swedish. You also need to have good computer skills.

As a person, you make decisions and act based on them, even with limited information or difficult circumstances, and demonstrate good judgment under time pressure. You communicate clearly, well-formulated, and engagingly in both individual meetings and group contexts. You are attentive and adapt to the situation. Last but not least, you plan, organize, and prioritize your work effectively.

Inquiries

If you have questions about the position, contact Sipan Mehho, unit manager, 018-726 28 07.

Elisabeth Karlsson, unit manager, 018-726 33 06.

Union representatives: Akademikerförbundet SSR/Saco, Camilla Ahlsén Hoff, 018-727 24 34 Vision, Tommy Törnberg, 018-727 17 44

If you have questions regarding the registration of your application or the recruitment process, contact the recruitment unit: 018-726 37 71

We will request an extract from the criminal record before an employment offer can be made.

In your application, you should state your citizenship. If you are not a citizen of Sweden, the EU, EEA, or Switzerland, you must also be able to prove that you have a valid work permit or are exempt from the requirement to have a work permit. Employment can only occur after verification of the work permit, which is required under the Aliens Ordinance.

Employment with Uppsala Municipality may involve military placement.