Inside Sales/Customer Service Representative

Insurance should be simple. That is the foundation of our concept; unusually uncomplicated insurance. We believe that insurance should be easy to understand, easy to sign up for, and tailored to the industry and needs.

We provide you with a workplace where engagement is high and the pace is fast. To build an environment where ideas can spark, we recruit curious and driven individuals whom we encourage with responsibility and great freedom.

We actively work with leadership, sustainability, equality, and with clear values as a foundation, we dare to explore new paths that lead to even better services for our customers. We need to add an inside salesperson to our customer service team.

About the Position

As an inside sales/customer service representative at Solid, you have an important role as you are often the first contact a customer has with us. You must enjoy working in a fast-paced environment where you ensure satisfied customers and minimize their wait time on the phone. The customer service team is a small group with close collaborations with other departments within Solid.

Responsibilities

• Sales of our products through both incoming and outgoing calls
• Customer service via email and phone

Who are you?

We are looking for someone who:

• has at least a high school diploma
• has experience in some form of sales or customer service work.
• can easily express themselves both verbally and in writing in Swedish and English. If you speak any additional languages, that is a plus.

You are engaged, driven, and motivated by working towards set goals.

We believe you are curious and have an easy time collaborating with others by being attentive and loyal. Being flexible during a workday is a given for you.

We Offer You

You will have the opportunity to work at Sweden's first publicly listed insurance company with clear values that permeate the business.

We offer a solid introduction that makes you feel secure when you start working independently, and you will always have support from a present team leader and encouraging colleagues.

Solid Försäkring offers its employees benefits including wellness & fitness and subsidized lunch.

We Value

Your engagement, personal attitude, and values are valued here. Our values: Driven, Open, Innovative, Trustworthy permeate both you as an employee and our business. If you recognize yourself in our values, do not hesitate to apply for the position!

Apply Today!

Start date: As soon as possible, by agreement.

Employment form: The position is a permanent employment with an initial 6-month probationary period.

Employment degree: Full-time.

Compensation: Monthly salary plus commission.

Working hours: Working hours are scheduled between 08:00 – 16:45 or 09:15-18:00 Monday to Friday.

Location: Landskronavägen 23 in Helsingborg. With good transport links and free parking outside the building.

Application deadline: January 31.

In this recruitment, we work with ongoing selection, so the position may be filled before the application deadline; we look forward to your application today!

Important to Know

In the event of employment, you will be subject to suitability testing. According to current law, you cannot have debts with the Enforcement Authority exceeding 100,000 SEK as you will be working with insurance mediation. You will also need to provide an extract from the criminal record.

Solid Försäkringsaktiebolag (publ.) (“Solid Försäkring”) is one of the leading niche insurance companies in the Nordic region within property insurance and has been listed on Nasdaq Stockholm since December 1, 2021. Solid Försäkring has had its headquarters in Helsingborg since its inception in 1993. Today we have 68 employees and are under the supervision of the Financial Supervisory Authority.

Solid Försäkring sells insurance in the segments of Product, Security, and Assistance. The target group for the products consists of private individuals who mainly purchase the insurance through our partners when they buy a product or service.