Vacant job

As a Customer Service Consultant, you will be an essential part of the Customer Service organization at an international company in the life science/medtech sector. You will work in a dynamic and cross-functional environment where high service levels, structure, and collaboration are crucial for success. This role is suitable for you who enjoy operational responsibility, numerous points of contact, and a clear customer focus.

Your responsibilities will include:- Order management for all order types and daily order follow-up- Monitoring and handling of inventory, transport, and delivery discrepancies- Corrective actions for damaged goods, inventory errors, and transport discrepancies- Proactive communication with customers regarding backorders and delivery status- Return management including invoice linking, policy assessment, approvals, and documentation- Ensuring agreed SLAs with internal and external parties- Close collaboration with sales organization, supply chain, finance, and other internal functions- Contributing to good cooperation and shared responsibility within the Customer Service team

Our client is a global and well-respected company in the life science/medtech field with a strong focus on quality, ethics, and customer benefit. The organization is characterized by a professional working approach, clear processes, and close collaboration between functions to ensure high service and long-term customer relationships.

Assignment scope: Full-time, 100%Employment type: Fixed-term employment as a consultant via JobBusters.Work model: On-site in Solna with the possibility of remote work in dialogue with the managerSalary: According to agreementStart: 2026-02-16End: The assignment is 6 months, with the possibility of extensionApplication deadline: We conduct ongoing selection Other information: Drug testing before start is mandatoryIn your application: Ensure that it is clearly stated that you are qualified according to the client's desired qualifications.

• High school education

• Experience in customer service, order administration, or a similar role

• Good system proficiency and experience working in order/ERP systems and the Office suite

• Very good knowledge of Swedish, Finnish, and English (spoken and written)

• Secure employment with collective agreements, insurance, and occupational pension

• Wellness allowance and employee discounts and offers via Benifex (e.g., in health, leisure, transport, and healthcare)

• Flexible pension and access to Lifeplan pension services

• Extra compensation during parental leave

• Occupational health services

• Long-term assignments and personal contact with your consultant manager

• Opportunity to build valuable experience, network, and future development

Welcome with your application! We review applications continuously. As processes in the consulting world often move quickly, the position may be filled before the application deadline - so do not wait to submit your application!

You do not need to write a personal letter, instead, we ask you to answer the selection questions when applying.